Be Part of Our Next Chapter
For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!
We’re a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.
Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.
The Tech lead is a key role combining technical expertise with leadership and project management skills ensuring that project work within the software development team is on track. They provide technical execution and strategic direction ensuring the successful delivery of project work.
Please note, this role is a 12 month fixed term contract.
Role Responsibilities
- Provide expert advice on technical aspects of projects. Make critical decisions regarding technology stacks, architecture, and design patterns to ensure the project's success and maintainability.
- Establish and enforce coding standards and best practices. Ensure that code reviews are conducted and that the codebase adheres to quality benchmarks.
- Mentor and support team members, helping them grow their technical skills and advance their careers. Provide guidance on problem-solving and professional development.
- Work with product managers and stakeholders to understand project requirements. Assist in defining technical milestones and timelines, and ensure that the team delivers on schedule.
- Act as a bridge between technical and non-technical stakeholders. Communicate effectively with team members, management, and external partners to ensure alignment and resolve issues.
- Identify potential technical risks and develop strategies to mitigate them. Address and resolve technical challenges that arise during the project lifecycle.
- Advocate for and implement improvements in processes, tools, and practices. Stay up-to-date with industry trends and emerging technologies to ensure the team remains competitive.
- Troubleshoot and resolve complex technical issues. Be proactive in identifying and addressing potential problems before they impact the project.
- Ensure that technical documentation is complete, accurate, and accessible. This includes system design documents, API specifications, and user guides.
- Oversee testing strategies and ensure that the final product meets the required quality standards. Collaborate with QA teams to address issues and validate solutions.
- Help manage the technical resources of the team, including tools, infrastructure, and personnel. Ensure that the team has the necessary resources to complete their tasks effectively.
Role Requirements
- Prior experience in a Technical Leadership role is essential
- Exceptional analytical and problem solving skills
- Lead and influence technical problem solving and solution design
- Distinguished web development skills across TypeScript, React.js, Node.js and AWS
- Strong business acumen with the ability to consider all dimensions of the business issues into solution design.
- Experience in management, deployments and scaling of cloud based services (AWS preferable)
About Coates
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.
Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.
Join a Crew that Cares
Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).
The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community.
Be inspired To Be More
We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come.
Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).
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