The Tenant Research Director leads a team to deliver accurate commercial real estate data, improve client relationships, and enhance data quality. They mentor managers, drive team performance, and engage with stakeholders to maximize productivity and revenue.
Tenant Research Director
The Tenant Research Director provides strategic leadership to a team of Tenant Research Managers and their teams, delivering comprehensive and accurate commercial real estate data to CoStar clients.This role owns data quality, research activity, and stakeholder relationships across the assigned market or region. It requires strong engagement with internal and external stakeholders, alongside a deep understanding of market drivers, to continuously improve data quality, client relationships, revenue, and retention.
As a leader and mentor, the Tenant Research Director develops high-performing teams by providing clear direction, coaching, and knowledge sharing. The role champions a culture of trust, accountability, and collaboration, driving engagement, retention, and high performance. This includes ownership of talent development through effective communication, regular feedback, and structured performance management.Essential Functions
Equity, Diversity & InclusionDomain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we're here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at [email protected] or leave a message on 1300 858 356 and we will get back to you.
Job Description
The Tenant Research Director provides strategic leadership to a team of Tenant Research Managers and their teams, delivering comprehensive and accurate commercial real estate data to CoStar clients.This role owns data quality, research activity, and stakeholder relationships across the assigned market or region. It requires strong engagement with internal and external stakeholders, alongside a deep understanding of market drivers, to continuously improve data quality, client relationships, revenue, and retention.
As a leader and mentor, the Tenant Research Director develops high-performing teams by providing clear direction, coaching, and knowledge sharing. The role champions a culture of trust, accountability, and collaboration, driving engagement, retention, and high performance. This includes ownership of talent development through effective communication, regular feedback, and structured performance management.Essential Functions
- Contribute to the strategic leadership of Research Headquarters, ensuring consistent delivery of performance and professional standards
- Oversee market and regional activity to maximise team productivity, efficiency, and performance
- Ensure data is accurately captured, validated, and published in a timely manner, with effective use of all available information sources
- Drive continuous improvement in data coverage, accuracy, and depth through innovative research approaches and strong market engagement
- Build and maintain strong relationships with clients and industry stakeholders through events, meetings, and collaboration with Sales
- Partner closely with Sales teams to ensure a coordinated approach to client engagement and market insights
- Recruit, mentor, and develop high-performing Tenant Research Managers, ensuring consistent capability building across the team
- Bachelor’s degree or higher required; ideally in business management, real estate, economics, finance, or a related discipline
- Proven leadership ability and the experience of managing large teams in complex environments; success building strong, collaborative teams geared towards results
- Ability to articulate and execute corporate strategy; good financial awareness and experience of working within budgets
- Results oriented - ability to prioritize, drive and achieve results through self and others while working to deadlines under pressure
- Excellent problem solving, research and analytical skills; attention to detail, objectivity and the ability to think strategically
- Experience of coaching and mentoring others in their professional growth and development
- Confident personality with the ability to interact at all levels with both internal and external stakeholders
- Proficiency in MS Office, including strong Excel skills
- Be part of a global leader in property technology and data, shaping the future of real estate intelligence
- Work with cutting-edge tools and high-impact teams where your work genuinely makes a difference
- Grow your career in a high-performing, collaborative environment
- Up to 20 weeks paid parental leave for primary carers
- Wellbeing leave to support you when it matters most
- Ongoing development through leadership programs and LinkedIn Learning
Equity, Diversity & InclusionDomain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we're here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at [email protected] or leave a message on 1300 858 356 and we will get back to you.
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
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