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Sales Associate
Location: North Sydney, NSW
Work Type: Full-time, permanent
Work Arrangement: Hybrid working model, with a minimum of 2 days per week in our North Sydney office.
Launch Your Career in Corporate Sales
Are you someone who enjoys building relationships, solving problems, and achieving goals?
We're looking for a motivated and ambitious Sales Associate to join our team. This is an exciting opportunity for someone early in their career who wants to develop professional sales and business development skills within a global professional services organisation.
You don't need years of corporate sales experience to succeed. We're looking for people with the right attitude, curiosity, resilience, and drive. We provide the training, support, and coaching to help you build the technical knowledge and commercial skills needed to thrive.
Who This Role Is Perfect For
This opportunity is ideal for someone looking to take the next step in their career.
You might be:
Working in retail and ready to move into a professional corporate environment
In hospitality and enjoy building relationships with customers
Working in customer service, recruitment, administration or a contact centre role
A recent graduate looking to start a commercial career
Early in your sales journey and eager to learn
If you're enthusiastic, willing to learn, and enjoy working with people, we'd love to hear from you.
What Makes Someone Successful in This Role?
We're more interested in your potential than your experience.
The people who thrive in this role are:
Confident communicators who enjoy speaking with people
Curious and naturally inquisitive
Motivated by goals, targets, and personal achievement
Confident using technology and learning new systems
Takes initiative to find answers, solve problems and continuously develop their skills
Resilient and positive when facing challenges
Comfortable picking up the phone and starting conversations
Good listeners who enjoy understanding customer needs
Organised and able to manage multiple priorities
Eager to learn and continuously improve
Strong relationship builders who genuinely enjoy helping customers
Technical knowledge can be taught. These personal qualities are what drive long-term success.
About the Role
As a Sales Associate, you'll help organisations identify solutions that support their business objectives and improvement goals.
You'll work with both new and existing customers, building relationships, understanding their challenges, and helping connect them with the right solutions.
This role combines relationship building, customer engagement, business development, and solution selling. Every day is different, and you'll have the opportunity to engage with organisations across a wide range of industries.
You'll be supported by experienced colleagues who will help you develop your sales, business development, and customer engagement skills.
Key Responsibilities
Customer & Business Development
Engage with existing and prospective customers via phone, email, and virtual meetings
Build strong relationships and understand customer needs and objectives
Generate and qualify new business opportunities
Identify opportunities to grow existing customer relationships
Follow up enquiries and sales opportunities in a timely manner
Support customers throughout the sales journey
Achieve individual and team sales targets
Solution Selling
Ask effective questions to understand customer challenges and priorities
Match customer needs with appropriate solutions
Prepare proposals and recommendations with support from the wider team
Confidently communicate the benefits and value of our products and services
Handle customer questions and objections professionally
Identify opportunities for future engagement and long-term partnerships
Pipeline & CRM Management
Maintain accurate customer records and activity in our CRM system
Manage leads, opportunities, and follow-up activities
Maintain a healthy and active sales pipeline
Support forecasting and reporting activities
Ensure customer information is recorded accurately and consistently
Learning & Development
Develop knowledge of BSI's products, services, and value proposition
Learn how organisations use our solutions to improve performance and achieve their goals
Build an understanding of market trends and customer needs
Continuously develop your sales, communication, and business development skills
What We're Looking For
Essential
Excellent verbal and written communication skills
Strong interpersonal and relationship-building abilities
A positive attitude and willingness to learn
Confidence speaking with customers over the phone
Strong organisational and problem-solving skills
Self-motivation and a proactive approach
Ability to work towards goals and performance targets
Professionalism, integrity, and a customer-focused mindset
Desirable but Not Essential
Experience in retail sales
Customer service experience
Hospitality experience
Recruitment or contact centre experience
Business administration or account coordination experience
Previous sales experience
A university degree, TAFE qualification, or equivalent experience
If you can demonstrate the right attitude, drive, and communication skills, we encourage you to apply even if you don't meet every preference listed above.
What We Offer
Hybrid working (minimum 2 days per week in our North Sydney office)
Structured onboarding and training
Ongoing coaching
A supportive and collaborative team culture
Exposure to a wide range of industries and organisations
Opportunities to develop professional sales and business development skills
Career progression pathways within a global organisation
The opportunity to build a long-term career with a respected and trusted brand
About BSI
BSI is a business improvement and standards company that has been helping organisations improve performance, manage risk, and build trust for over a century.
Today, BSI partners with organisations around the world to help them improve quality, sustainability, resilience, and performance. Our expertise spans a diverse range of sectors including food, healthcare, manufacturing, built environment, transport, and technology.
We are driven by our purpose of inspiring trust for a more resilient world and helping organisations make excellence a habit.
Our values of Client-Centricity, Agility, and Collaboration guide everything we do.
BSI is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace where everyone can thrive.
Ready to Apply?
If you're looking for an opportunity to launch your career in corporate sales, build valuable commercial skills, and join a supportive global organisation, we'd love to hear from you.
Apply today and take the first step towards a rewarding career with BSI.
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
