ING Australia are on a hunt for a detail‑driven and proactive Treasury Operations Officer to join our Transaction Processing & Controls team within Payments & Savings Operations.
As Treasury Operations Officer, you’ll play a key role in ensuring the accurate and timely settlement of ING’s Treasury transactions including Money Market, FX, Derivatives and Fixed Income. You’ll action RTGS and SWIFT payments, resolve cash discrepancies, and support critical settlement and confirmation processes across the bank. This is a hands‑on operations role where accuracy, control and speed matter. You’ll work closely with Treasury Dealers, internal stakeholders and external counterparties to keep our markets operations running smoothly while supporting a strong risk and compliance culture.
Our ideal candidate is someone with strong numerical skills, excellent attention to detail and at least 12 months’ experience in banking or finance. You’re comfortable navigating systems like Austraclear, RITS and SWIFT, thrive in fast‑paced environments, and enjoy being part of a collaborative, high‑performing team. Above all, you take pride in getting things right the first time and keeping operations safe, efficient and well‑controlled.
Ready to make an impact?
What you’ll do
- Action and settle Money Market, Fixed Income, Derivatives, FX and NCD transactions through Austraclear, SFE and RITS.
- Process retail, commercial and wholesale SWIFT payments, ensuring timeliness and zero failed settlements.
- Settle Term Deposits for Middle Market clients and loan/drawdown payments across Wholesale and Retail products.
- Investigate and resolve cash discrepancies, nostro breaks and payment issues in collaboration with internal and external stakeholders.
- Review and match trade confirmations with counterparties such as banks, fund managers, corporates and other financial institutions.
- Organise and maintain confirmations, rates reset notices and settlement documentation, detecting errors before settlement.
- Support process improvements, new product implementations and system enhancements to uplift operational efficiency.
- Contribute to a strong operational risk culture by adhering to controls, procedures and audit expectations.
- Partner with Treasury Dealers, Reconciliations, Wholesale Banking, Mortgage teams, Middle Market, IT Treasury System Support, and external agents.
What we’re looking for
- Minimum 12 months’ experience in banking or financial services, ideally within back‑office, reconciliations or treasury operations.
- Degree qualification in Economics or Finance; FINSIA accreditation desirable.
- Working knowledge of Treasury products (Money Market, Fixed Income, Derivatives, FX).
- Experience with payment and settlement systems such as Austraclear, RITS and SWIFT.
- Strong analytical skills with an understanding of reconciliations and accounting impacts.
- Intermediate skills in Microsoft Word, Excel and Outlook.
- Excellent attention to detail, accuracy and organisational capability.
- Effective communicator and team player with strong stakeholder engagement skills.
- Ability to streamline processes, identify improvements and work within a control‑focused environment.
What’s in it for you?
- Discounted ING Health Insurance
- An additional Rest Day to support your wellbeing
- An IMPACT Day to volunteer on approved sustainability activity
About Us
At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.
When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.
We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.
Sound like the kind of place you’d feel at home? We’d love to hear from you.
(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)
Need more?
Contact Mark Montgomery on [email protected]
Applications close Tuesday 21st April
Before you apply
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager
ING is Australia's most recommended bank according to RFi XPRT Survey, February 2021 - July 2021 (n = 31,903) when compared to customers of 20 other banks operating in Australia.
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