UX Writer

About LEAP Dev

LEAP Dev is the “Software House” powering LEAP Legal Software, the leading provider of Legal Practice Management Solutions in the world. We’re part of ATI Global – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 70,000 lawyers and their staff in small and medium sized law firms.

Working alongside our team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

What you'll do

At LEAP, we're passionate about making life easier for legal professionals through smart, intuitive technology. Our software helps thousands of law firms around the world manage their practices more efficiently, so they can focus on what matters most: delivering exceptional outcomes for their clients. 

As a UX Writer, you'll play a key role in shaping the brand identity our customers experience across LEAP's suite of legal software products. You'll create clear, accessible and intuitive content that helps users achieve their goals with confidence. 

Working closely with designers, product managers and engineers, you'll ensure content and design work seamlessly together to create exceptional user experiences. From simplifying complex information to testing and refining content based on user needs, you'll bring a strong user-centred mindset to everything you do. 

To make this happen, you will:

• Create clear, concise and user-friendly content across web, desktop and mobile applications. 

• Translate complex legal, business and technical concepts into plain language that helps users complete tasks with confidence. 

• Partner with designers to ensure content and design work together to solve user problems. 

• Contribute to user research, usability testing and content validation to improve clarity, and task success. 

• Apply accessibility, readability and inclusive language best practices across all product experiences. 

• Develop and maintain content guidelines, terminology, and voice and tone standards to ensure consistency across LEAP products. 

• Collaborate with product managers and stakeholders to ensure content is accurate, compliant and aligned with business objectives. 

• Contribute to LEAP's design system by creating reusable content patterns and standards. 

• Champion best-practice UX writing and content design across the product development lifecycle. 

• Support emerging AI-powered experiences by designing content that builds user trust. 

What you'll bring:

• A relevant qualification in communications, journalism, marketing, UX writing, content design or equivalent work experience. 

• Experience writing content for SaaS products, web, desktop or mobile applications. 

• A strong understanding of UX design principles and user-centred design. 

• Experience simplifying complex information into clear, actionable content. 

• Confidence applying accessibility standards, plain language principles and inclusive writing practices. 

• Excellent attention to detail and the ability to deliver high-quality work across multiple projects. 

• Familiarity with design tools such as Figma. 

• An interest in emerging AI experiences and designing content that supports AI-assisted workflows. 

You are the type of person who

LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all the requirements above, we encourage you to still submit your application.

Why join LEAP?

• Your work matters. Helping lawyers help people sits at the heart of everything we do. We solve real world problems that improve and support local, everyday law firms. So they can do their best work for the people in the communities they serve.
• Make an impact. You won’t be another ‘cog in the wheel’ here. We give full trust and autonomy for you to be heard, to work on big & complex projects – and to make a real difference.
• Work with a group of authentic, passionate people who love what they do.
• Well-funded and global. LEAP is the leading provider of Legal Practice Management Solutions across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland and New Zealand. We're part of ATI – one of the largest international LegalTech companies.
• Flexible and hybrid working. We'd like to find this person in Sydney, but we want you to work in a way that suits you and we're open to flexible arrangements that support you.
• Grow your career with us. Our founder Christian Beck has been building legal tech businesses for over 30 years. There are opportunities galore to expand your career based on where your interests lie. We're not afraid to pivot based on market conditions - you will always have the opportunity to stay ahead of the curve and do your best work here.
• Have fun with us. Celebrations. Socials. Sports teams. Access to sailing and yacht events.
• We value your well-being - enjoy an additional paid wellbeing day every year, free gym membership, corporate dental plan and weekly massages in the office.
• Work in a new, beautiful office space – with a catered lunch and breakfast every week, fully stocked kitchen and an on-site barista.
• Access to LEAP Home - a program unique to LEAP to support you in buying your primary residence. 

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