Provide non-voice back-office administrative support: track and manage parcels and courier bookings, perform data entry, maintain Excel trackers and Xero records, manage electronic files, follow documented processes, and communicate updates to the team.
Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Profile Requirements:
- Min 1 year of experience in an administrative, office support, data entry or similar role preferred.
- Basic to intermediate proficiency in Microsoft Excel.
- Previous exposure to Xero is highly regarded.
- Strong attention to detail and ability to complete repetitive tasks accurately.
- Good written and verbal English communication skills.
- Strong organisational and time-management skills.
- Comfortable learning new systems and following documented processes.
- Demonstrated reliability, punctuality and accountability.
Core responsibilities:
- Track and trace parcels, deliveries and shipments, following up on outstanding or delayed items as required.
- Arrange and manage parcel, courier and package bookings.
- Complete general data entry and maintain accurate business records.
- Update and maintain Excel spreadsheets, trackers and administrative reports.
- Provide basic administrative support within Xero, including data entry and record maintenance.
- Maintain electronic files, documents and internal administrative records.
- Assist with routine back-office tasks and general administrative requirements as directed.
- Communicate updates, outstanding actions and potential issues clearly to the relevant team members.
- Follow established processes and procedures while maintaining a high level of accuracy.
- Provide additional junior administrative support across the business as operational requirements evolve.
Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!
This is a remote position.
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