Collaborative Solutions, LLC Logo

Collaborative Solutions, LLC

Workday Integrations, Senior Manager, Consulting Services

Reposted One Month Ago
Be an Early Applicant
In-Office or Remote
Hiring Remotely in Sydney, New South Wales, AUS
Senior level
In-Office or Remote
Hiring Remotely in Sydney, New South Wales, AUS
Senior level
Lead and develop a remote Workday integrations consulting practice: recruit, mentor, and manage consultants and senior leads; ensure staffing, methodology adherence, performance reviews, and high client satisfaction; support sales activities (orals, estimates, SOWs) and act as liaison between consulting teams and executives.
The summary above was generated by AI

The Workday Integrations, Senior Manager, Consulting Services should be a “go to” practice leader that provides expert guidance, advice, and development support to the Consulting management team and their subsequent team members. This individual will assist the sales team with sales activities such as orals, estimations, and Statements of Work (SOW’s). This person works closely with Engagement Managers, Project Managers, Managing Consultants, and leads, and acts as a liaison between the Consulting team and executive management. This person will assist in identifying business needs, staffing projects, and ensuring that the work/life balance of our consultants is monitored and adjusted appropriately

Responsibilities:  
 

Team Leadership:  

  • Assist in the recruitment, development, and management of a diverse, remote team of consultants supporting Workday applications.

  • Promote a team-oriented, challenging and innovative work environment.

  • Lead and manage Senior Managers and/or Managing Consultants to ensure consultants are adhering to the activities, processes and procedures outlined in Workday and the Cynergy Implementation Methodology.

  • Drive team and individuals to achieve high customer satisfaction levels.

  • Ability to establish immediate credibility with clients and within the company; can build consensus and achieve goals through influence.

  • Ability to build trust-based relationship and identify and foster business development opportunities.
     

People Development:  

  • Perform role of mentor and coach.

  • Analyze team skills and provide for cross training to maintain teams’ ability to staff projects appropriately.

  • Advise management team on team members’ level of expertise and availability. 
     

Performance Management:  

  • Establish direct reports’ goals and objectives during the bi-annual review process.

  • Direct the collection of performance feedback from customer and engagement/project manager on a quarterly basis or upon completion of project for your entire team.

  • Direct the collection of all internal contributions for team members assuring data is received by HR on a quarterly basis.

  • Drive bi-annual performance review process for the Consulting team.
     

Skills & Requirements 

  • Possess 3-7 years of Workday (or other ERP) Consulting implementation experience.

  • Bachelor’s degree or equivalent.

  • Proven experience leading a virtual team for 3+ years.

  • Required characteristics: fast learner, detail oriented, decisive, and enjoy fast paced work environments.

  • Must work well within and across teams to get things accomplished.

  • Possess sales engagement experience estimating and presenting to prospects.

#LI-Remote

Why choose Cognizant:

  • Entrepreneurial environment that welcomes your ideas
  • Opportunity to do great work
  • Outreach programs that support communities and tap into your volunteer spirit
  • Learning opportunities to help current needs and advancement
  • Global operations, with opportunities in North America, Europe and Asia Pacific
  • An abundance of Affinity groups to meet your needs

Cognizant Core Values:

  • Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
  • Raise the Bar: We always aim for excellence in how we work and what we deliver.
  • Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
  • Do the Right Thing: We all lead with integrity and always make the ethical choice.
  • Own It: We own the outcomes for our company, colleagues, and community.

Similar Jobs

Yesterday
Remote or Hybrid
Saint Leonards Creek, New South Wales, AUS
Senior level
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Handles inbound customer service calls involving orders, product inquiries, quotes, returns, troubleshooting, and satisfaction issues. Performs cross-selling, upselling, product substitutions, and occasional outbound telesales campaigns. Maintains accurate records, documentation, reports, and customer-service systems while meeting quality, productivity, schedule-adherence, and efficiency targets. Completes product and policy training and supports email, web, case-management, travel, and loyalty-program services in a 24/7 shift-based contact center.
Top Skills: Computer SystemsEmailExcelMicrosoft Word
Yesterday
Remote or Hybrid
Saint Leonards Creek, New South Wales, AUS
Senior level
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Handles inbound customer calls regarding orders, product inquiries, quotes, returns, problem resolution, and product recommendations. Supports outbound telesales and promotional campaigns when needed. Maintains accurate records, documentation, reports, and system data; follows Mastercard procedures and quality standards; completes product and policy training; and meets schedule adherence, effectiveness, and efficiency targets. The role operates in an office contact center with rotating shifts seven days per week.
Top Skills: ExcelMS OfficeMicrosoft Word
Yesterday
Remote or Hybrid
Saint Leonards Creek, New South Wales, AUS
Senior level
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Handles inbound customer service calls involving orders, product inquiries, quotes, returns, problem resolution, cross-selling, and up-selling. Supports outbound telesales campaigns, maintains accurate records, prepares reports, follows Mastercard quality and productivity procedures, completes training, and meets schedule adherence and efficiency targets. The role operates in a 24/7 contact center and requires strong communication, customer service, computer, email, and chat skills.
Top Skills: ExcelMS OfficeMicrosoft Word

What you need to know about the Sydney Tech Scene

From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account