The Senior Engagement Manager is a leader and project manager who thrives on client, company, and team accomplishment. This person will be hands-on with the development of key project deliverables such as charter, project/staffing plans, issue logs, etc. while driving client engagement. Any budget or resourcing constraints will be communicated and addressed, keeping in mind the project’s success and profitability.
Key Responsibilities:
• Become an expert in Workday's Implementation Methodology and use it on all engagements.
• Demonstrate competency in the Workday product suite - HCM, Payroll, and/or Financials.
• Ensure projects are properly planned and staffed.
• Provide guidance and mentoring to Principal Consultants working on their implementations.
• Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes.
• Ensure the project is delivered within the budget outlined in the SOW.
• Work with Delivery Assurance to ensure compliance with agreed to checkpoints.
• Assist in the transition of the client from professional services to product support.
• Ensure the client can serve as a reference upon completing their implementation.
Duties and Tasks:
• Track issues and risks, communicate status, and escalate concerns about applications.
• Present at Executive Steering Committee meetings.
• Present client with change orders in the event they are asking Workday to perform tasks that are outside the scope of the SOW.
• Participate in the sales cycle as requested to gather requirements, formulate delivery approach, and develop a proposal/SOW.
• Identify opportunities to position other service offerings.
• Simultaneously manage multiple Workday product implementations in the Project Manager role.
Education and Experience Requirements:
• Bachelor’s degree in Business Management, Business Information Systems, or related field
• 3-5 years previous Workday experience.
• Knowledge of Internet technology and Enterprise Resource Planning.
• A practitioner background in HR, Finance, or Payroll.
• Previous experience in a project management role for ERP software installations
• PMP a plus.
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Why choose Cognizant:
- Entrepreneurial environment that welcomes your ideas
- Opportunity to do great work
- Outreach programs that support communities and tap into your volunteer spirit
- Learning opportunities to help current needs and advancement
- Global operations, with opportunities in North America, Europe and Asia Pacific
- An abundance of Affinity groups to meet your needs
Cognizant Core Values:
- Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
- Raise the Bar: We always aim for excellence in how we work and what we deliver.
- Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
- Do the Right Thing: We all lead with integrity and always make the ethical choice.
- Own It: We own the outcomes for our company, colleagues, and community.
