JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About the role:
The Workplace Experience Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service. The Experience Ambassador will strengthen relationships between JLL, service partners and our client, to provide superior service delivery while growing your personal and professional skills. Ambassadors are responsible for the on-site delivery of the culinary services and ensure all employees are given a high level of customer services in everything they deliver.
Join our team supporting a renowned global tech client at their vibrant workplace steps away from Central Station. You'll be at the heart of the city's connectivity while contributing to innovative work in a dynamic environment.
Repsonsibilties:
Manage daily pantry operations including inventory control, ordering supplies, stocking areas, and ensuring quality standards
Proactively identify and address culinary program issues, coordinating with leadership and vendors when escalation is needed
Regularly inspect and do floor walkthroughs to ensure that cleaning, food, and other services meet out standards to ensure client receives high quality service
Build and maintain productive relationships with third-party vendors and service partners
Develop meaningful relationships with Client employees and guests and maintain high visibility throughout the workplace
Participate actively in continuous improvement initiatives
Serve as the first point of contact for employee enquiries, troubleshooting issues and collecting feedback relating to workplace services
We’re looking for someone who:
Experience in the hospitality, facilities, property management or food and beverage
Excellent customer service skills and professionalism with a passion for hospitality
Strong ability to prioritise, manage time efficiently, and deliver results in a fast-paced environment
Adaptable to new technology or experienced with Google Suite and Microsoft Office Suite
Ability to work collaboratively in diverse teams as well as working independently
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number ECREQ446046
Location:
On-site –Sydney, NSWIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
