JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this opportunity involves:
This Workplace Manager role combines Site Lead and Admin Coordination into one role, you will be responsible for leading the team on-site and forging a lasting, open, and collaborative relationship with the client through the delivery of a unique and authentic experience on site.
A snapshot of day-to-day duties required:
Lead and manage a team to deliver exceptional client experience focusing on continuous improvement, operational excellence, safety, and compliance
Develop and implement client engagement strategies, building a community of ambassadors and workplace support teams for timely service delivery
Serve as the first point of contact for the onsite team and manage client expectations through proactive communication and high-touch service
Handle financial responsibilities including budgeting, purchasing, invoice processing, and PO management
Coordinate and support event and conference logistics, including F&B orders, PO management, and event tracking
Manage office amenities such as lactation rooms, prayer rooms, and nap rooms, as well as oversee locker management and admin asset management
Respond to and support ticketing enquiries, manage work orders, and assist cross-functional teams as required
Monitor and manage key performance indicators for employees and contractors, prioritizing daily issues and delegating responsibilities effectively
About you:
Relevant experience in hospitality, facilities/property management, operations, or commercial real estate
Exceptional interpersonal skills and a passion for customer service in a professional setting
Strong ability to manage multiple priorities and deliver results in a fast-paced environment
Capability to train team members, allocate work reasonably, and make sound judgments on results
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sights and imagine where JLL can take you...
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Apply today, quoting job reference number ECREQ466986
Location:
On-site –Sydney, NSWIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
