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Splend

Workshop Manager

Posted 5 Days Ago
Be an Early Applicant
In-Office
Parramatta, New South Wales, AUS
Junior
In-Office
Parramatta, New South Wales, AUS
Junior
Manage fleet workshop operations, including bay allocation, scheduling, resource planning, safety compliance, KPI monitoring, maintenance costs, supplier coordination, and parts ordering. The role drives vehicle uptime, quality, and customer satisfaction while implementing process improvements through root cause analysis, SOP development, Lean, or TPM frameworks. It requires hands-on automotive, mechanical, electrical, or equipment maintenance expertise and prior workshop management experience.
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About Us 

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.


You'll be excited to work in this role if...
  • You want to manage fleet maintenance and onsite repair operations, improving safety, efficiency, and customer satisfaction
  • You enjoy driving performance, managing workflow, and optimising resources to maximise efficiency and deliver consistently high-quality outcomes.
  • You thrive in a hands-on environment where your technical expertise, organisation, and accountability are valued.
 About the role  

Splend is considering new talent as we scale and expand our servicing operations. As a Workshop Foreman, you’ll play a critical role in ensuring our fleet maintenance operations run safely, efficiently, and at the highest quality standard. Reporting to the Head of Maintenance, you’ll coordinate workshop activities, manage throughput, and ensure resources are allocated effectively to maximise vehicle uptime and customer satisfaction. 

This role is ideal for someone with a strong technical background who thrives on organisation, accountability, and continuous improvement. 

What you'll be doing 

  • Managing workshop organisation, bay allocation, shift planning, and work scheduling 
    • Enforcing standard operating procedures and safety compliance

    • Monitoring KPIs including turnaround times, quality outcomes, and maintenance efficiency 

    • Managing maintenance costs through planned maintenance, standard job plans, and OEM/warranty support 

    • Owning supplier interactions, including parts ordering, lead‑time coordination, and performance monitoring 

    • Driving continuous improvement through process mapping, root cause analysis, and SOP development 

What you’ll bring 

  • 2+ years in workshop or service operations, with at least 2 years in a management role
    • Hands‑on technical experience in mechanical, electrical, automotive, or equipment maintenance 

    • Proven ability to manage workshop scheduling, resource allocation, and job throughput 

    • Experience with cost control, KPI‑driven performance management, and budgeting 

    • Exposure to parts/inventory control, suppliers, and external vendor management 

    • Strong understanding of safety systems, compliance, and incident investigation 

    • Demonstrated experience implementing process improvements (Lean, TPM, or similar frameworks) 

Benefits & Support   

💰 Bonus scheme: Opportunity to earn based on your performance 

🎂 Day off for your Birthday!  

🚘 Salary packaging with 15% employer contributions for Electric Vehicles  

📖 Dedicated Learning & Development platform    

💭 Employee Assistance Program  

🎉 Socials: budget for team and company wide social initiatives 


Our Process 
  1. Intro with our Talent team to understand your background, aspirations, and answer your questions. 

  1. Interview with the hiring manager to discuss your experience and how it aligns with this role.  

  1. Where it applies, we’ll ask you to complete a practical case study.  

  1. Final interview to discuss Splend’s long-term vision and to check any remaining questions. 

 
Diversity & Inclusion 

At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.  

If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway. We're interested in the whole person - your attitude, your potential, and what you'd bring to the team - not just a checklist of credentials. We'd rather hear from you than have you talk yourself out of it. 

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process. 

HQ

Splend Sydney, New South Wales, AUS Office

1 Oxford St, Sydney, New South Wales, Australia, 2010

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