Leads Klaviyo’s entire Australia and New Zealand sales organization across Commercial and Enterprise segments. Owns revenue, customer acquisition, pipeline, forecasting, operating cadence, leadership development, hiring, performance improvement, and market representation. The role requires building and fixing sales organizations, developing frontline managers, partnering cross-functionally, strengthening sales operations, and representing Klaviyo with customers, agencies, and partners. The leader will be Sydney-based and accountable for ANZ growth, culture, and execution.

Generate qualified sales opportunities through cold outreach, strategic prospecting, lead qualification, and multi-channel communication. Build relationships with e-commerce brands, identify buyer needs, position Klaviyo’s value, and route leads to Account Executives. Maintain consistent outreach, contribute process insights, collaborate with the team, and use AI tools to improve workflows. The role offers a pathway into technology sales and requires resilience, curiosity, communication skills, and Australian work authorization.

Own expansion sales with existing ANZ customers: identify whitespace, run discovery and demos, close multi-product deals across Klaviyo’s suite (Marketing, K:Service, SMS, Analytics), manage pipeline and territory growth, and collaborate cross-functionally to drive customer outcomes.