Teams at Accor

Manage Accor’s loyalty programme across approximately 400 Pacific hotels. Responsibilities include monitoring performance and member satisfaction, supporting hotel teams, delivering training and webinars, coordinating communications and campaigns, improving member engagement, strengthening programme adoption, and ensuring compliance with loyalty benefits and standards. The role requires stakeholder management, project coordination, operational expertise, commercial insight, and strong presentation skills.

Supports key corporate, TMC, and leisure accounts across the Pacific region by coordinating account plans, RFPs, tenders, contracts, rate implementation, marketing activations, performance reporting, and hotel-team training. The role partners with account managers, hotels, and regional teams to strengthen client relationships, increase revenue, improve booking-channel adoption, and resolve account issues.