Jobs at Australian Payments Plus

Business Analyst responsible for gathering and managing requirements, modelling business processes and data, assessing risks and impacts, engaging stakeholders, validating solutions, supporting testing and implementation, and facilitating business transitions. The role works with internal teams, enterprise customers, and vendors across the delivery lifecycle within the payments and financial services industry.

Provides commercially focused legal advice on complex and significant matters, manages legal risks, leads negotiations and cross-functional legal work, advises senior stakeholders, and coordinates external counsel. The role independently owns matters through resolution, supports strategic business decisions, coaches less experienced lawyers, and improves Legal team processes through playbooks, precedents, tools, and data-informed practices.

Leads AP+’s external communications, thought leadership, media relations, executive messaging, content development, and issues or crisis communications. Builds relationships with journalists, advises senior leaders, translates complex business developments into compelling narratives, supports government and regulatory engagement, manages agencies, and strengthens the organization’s reputation across the payments industry.

Supports budgeting, forecasting, financial reviews, business cases, and commercial analysis. Evaluates financial and operational performance, identifies variances and trends, and translates data into actionable insights. Partners with Finance Business Partners and operational teams, supports cost management, financial controls, compliance, and risk management, and contributes to improving financial reporting and processes.

Leads complex, high-value technology contract negotiations and renewals while managing end-to-end project delivery. Develops negotiation strategies, coordinates Technology, Product, Legal, Risk, Finance, and executive stakeholders, manages plans, budgets, risks, dependencies, governance, and reporting, and translates commercial and technology complexities into executive recommendations. The role addresses operational resilience, cybersecurity, cloud services, data protection, incident management, business continuity, and disaster recovery.

Leads complex risk advisory and assurance activities across commercial and shared services teams. Provides specialist guidance on risk, controls, governance, compliance, and remediation; conducts formal reviews, assesses control effectiveness, reports findings, and recommends improvements. The role partners with senior stakeholders, influences risk decisions, strengthens risk-management processes, and continuously improves assurance methods within a regulated payments environment.

Designs, builds, and improves secure, scalable infrastructure and software delivery pipelines across physical, virtual, and cloud environments. Responsibilities include infrastructure provisioning, CI/CD automation, system integration, deployment coordination, observability, troubleshooting, performance optimization, and production readiness. The role also drives AI-assisted monitoring and automation improvements while mentoring junior engineers and supporting reliable services in a payments technology environment.

Leads cross-portfolio product discovery across payments, identity, and trust infrastructure, with a focus on agentic commerce. Identifies and assesses opportunities, develops propositions and pilots, builds business cases, and recommends roadmap priorities. The role requires collaboration across product, technology, strategy, legal, risk, policy, finance, and commercial teams, translating complex emerging technology and payments topics into executive-ready recommendations.

Manage and evolve merchant and online retail payment products across the full product lifecycle. Responsibilities include market and customer research, opportunity assessment, business cases, product definition, roadmap development, cross-functional collaboration, product launches, optimization, stakeholder engagement, and performance analysis. The role focuses on e-commerce payment products and merchant propositions within Australia's domestic payments ecosystem.

Owns the strategy, roadmap, lifecycle, commercialization, and optimization of eftpos card-not-present products within AP+ Retail Payments. The role uses customer, market, stakeholder, and performance insights to define propositions, develop business cases, guide investment decisions, prioritize requirements, and lead go-to-market activities. Requires strong expertise in card payments, e-commerce, payment value chains, stakeholder leadership, and commercial product development.

Lead security monitoring, threat hunting, incident response, vulnerability assessment, and remediation across enterprise environments. Investigate alerts and breaches, coordinate containment and recovery, improve detection rules and operational processes, maintain security playbooks, and provide threat- and risk-based recommendations. The role also involves root-cause analysis, reporting, security metrics, stakeholder communication, and acting as a senior escalation point for complex security issues.

Own the full lifecycle of fraud and scam prevention products across card and account-to-account payments. Develop propositions, strategies, roadmaps, business cases and controls using customer insight, market intelligence and performance data. Lead cross-functional delivery, launches and optimisation while engaging banks, fraud leaders, technology teams and senior stakeholders. Apply expertise in card fraud, APP scams, account takeover, mule activity, transaction monitoring, intervention and recovery to deliver scalable products across Australia’s payments ecosystem.

Develop government-sector commercial opportunities for AP+ by building senior stakeholder relationships, engaging Treasury departments, shaping strategic pipelines, leading bids and proposals, and supporting feasibility assessments and business cases. The role aligns government priorities with AP+ strategy, payments initiatives, and public-value outcomes while coordinating internal and ecosystem stakeholders.

Plans and delivers risk-based control assurance activities, including control design and operating effectiveness testing. Assesses control effectiveness, identifies systemic issues and emerging risks, and translates findings into actionable insights. Partners with control owners to validate deficiencies and drive sustainable remediation. Monitors assurance plans, control effectiveness, and remediation progress while reporting control environment maturity to management and improving assurance practices.

Manage and continuously improve the Business Continuity Management capability, including business impact analyses, dependency assessments, continuity and recovery plans, testing exercises, remediation, governance, assurance, metrics, and executive reporting. Advise business, technology, and risk stakeholders while integrating business continuity with incident, disaster recovery, and crisis management processes. Drive organisational resilience maturity and preparedness across a complex, regulated payments environment.

Support operational integrity and availability of AP+ payment systems by analysing operational data, managing incidents, onboarding members, resolving issues with stakeholders, maintaining documentation, and driving continuous improvement and compliance.

The Risk in Change Manager leads risk assessments for key initiatives, advises on risk impacts, enhances risk processes, and supports regulatory engagement.