Jobs at Avant Mutual Group Limited

Lead end-to-end process mapping, workshops, process deep dives, and process improvement across an APRA-regulated insurance environment. Identify inefficiencies, risks, controls, dependencies, and ownership gaps; define process KPIs and reporting requirements; and partner with data teams to create dashboards. Support process governance, documentation, CPS 230 requirements, process maturity frameworks, and capability uplift by coaching process owners and SMEs.

Manage end-to-end technology projects within a technology modernisation program, covering planning, delivery, budgets, risks, vendors, governance, implementation, go-live and transition to operations. Coordinate internal teams, business stakeholders and external partners while managing dependencies and competing priorities. Provide executive reporting, facilitate governance forums, translate technical issues into business decisions, and ensure projects meet governance and assurance requirements.

Leads Information Services governance, technology risk, control assurance, regulatory alignment, vendor and third-party risk, audit readiness, and remediation tracking. Maintains governance frameworks, risk registers, policies, controls, evidence, reporting, and vendor oversight. Coordinates with Technology, Risk, Compliance, Cyber Security, Finance, Procurement, and Legal stakeholders to support APRA CPS 230 and CPS 234 obligations and senior decision-making.

Provides administrative and secretarial support to the MI Civil Claims team, including correspondence, confidential file management, invoices, settlement payments, meeting coordination, claims administration, and stakeholder communication. The role requires strong organization, communication, attention to detail, confidentiality, and the ability to manage competing priorities in a hybrid Sydney-based environment.

Leads people-centred organisational change initiatives by developing change strategies, employee communications, learning materials and adoption resources. Partners with leaders, stakeholders and project teams to translate complex process, policy and technology changes into practical guidance. Supports stakeholder engagement, facilitation, capability uplift, employee readiness and continuous improvement while leveraging feedback, adoption insights and AI-enabled tools to improve change outcomes.

Deliver end-to-end recruitment across diverse roles, develop sourcing strategies, advise leaders on hiring and selection, manage candidate assessments, support employer branding, and provide recruitment reporting and analytics. The role also contributes to workforce planning, candidate experience, and broader People & Culture initiatives while partnering with stakeholders across the business.

Administer existing life insurance policies, including policy updates, payment changes, member enquiries, underwriting support, claims documentation, and record maintenance. Respond to members, third parties, and insurers by phone and email, escalate complaints, follow regulatory procedures, and provide accurate, timely service. Support general team administration while managing competing priorities and maintaining detailed documentation.

Own and evolve Avant’s Azure and Databricks data architecture, including target-state roadmaps, data models, integration patterns, governance, security, and design standards. Assess technical debt, assure partner-delivered solutions, and guide platform maturity and simplification. The role works across engineering, analytics, governance, cybersecurity, risk, and business teams while supporting APRA and privacy obligations and enabling trusted analytics and responsible AI.

Manage complex inbound and outbound sales, retention, upgrades, and cross-sell opportunities for private health insurance products, including OVHC. Provide needs-based advice, achieve sales targets, act as a product and process subject matter expert, support escalations, coach Sales Specialists, maintain regulatory knowledge, and partner with internal teams to improve member experience and commercial outcomes.

Manage inbound and outbound private health insurance sales enquiries, follow up leads and applications, advise prospective and existing members, identify retention and cross-sell opportunities, maintain accurate records, and achieve sales, service, quality, and retention targets. The role also involves building member relationships, collaborating with business development managers, and contributing to process and member-experience improvements.

Provide generalist and strategic HR advisory support to healthcare clients across the employee lifecycle. Advise on employee relations, performance management, recruitment, workforce planning, remuneration, compliance, learning and development, organisational change, culture, investigations, mediation, and workers’ compensation. Partner with business leaders, develop scalable advisory solutions, and contribute to the growth of the HR Advisory function.

Provides tailored personal advice on life, TPD, trauma, and income protection insurance to medical professionals and their families. Advises on personal and business insurance strategies, including key person, business overheads, and buy/sell arrangements. Builds client relationships, conducts compliant research, prepares advice, manages regulatory obligations, and uses XPLAN and Commpay for workflow and premium administration.

Leads Avant’s People and Culture Business Partnering and Employee Relations functions. Partners with executives on workforce strategy, leadership capability, succession, organisational effectiveness, talent development and employee matters. Manages and develops the business partnering team, guides complex employee relations issues, maintains employment frameworks, identifies workforce risks and uses data to support decisions. Requires strong Australian employment law knowledge, executive influence, coaching, negotiation and stakeholder management skills.

Drive membership growth for Doctors' Health Fund by developing healthcare partnerships, referral channels, and new business opportunities. Build relationships with hospitals, medical practices, allied health providers, and industry stakeholders; enable Avant's BDM network; improve referral pathways and sales tools; support marketing campaigns and events; use market and performance data to guide strategy; and collaborate with sales, marketing, call centre, and broader teams while meeting regulatory requirements.

Designs and delivers leadership, learning, and organisational development programs; partners with leaders to identify capability needs; develops leadership frameworks; supports coaching, talent reviews, succession planning, and performance initiatives; manages external providers and budgets; and evaluates program effectiveness to strengthen leadership capability, organisational performance, and inclusive culture.

Analyse and review strategic and dynamic asset allocation, portfolio construction, manager selection, and investment strategies. Build and maintain quantitative investment models, conduct research, prepare performance and risk reporting, and develop recommendations for senior management and the Board Investment Committee. Monitor investment managers, review due diligence materials, mentor analysts, and provide analytical support across the Investments team.