Jobs at Cisco

Lead technical authority for end-to-end design and delivery of large-scale Cisco Service Provider solutions. Translate HLDs into LLDs and MOPs, guide migrations and automation, integrate controllers and assurance into OSS/BSS, mentor engineers, and drive strategic customer engagements, documentation excellence, and adoption of AI/automation to deliver measurable business value.

Provide advanced technical support and troubleshooting for Security and Networking across complex Cisco solutions. Own escalations to Engineering, build and reuse lab setups, create diagnostics and automation, mentor peers, and drive adoption of AI/automation tools to improve resolution, quality, and customer experience.

12-month graduate sales accelerator combining immersive training, AI-driven simulations, and rotational sales placements. Learn Cisco technologies (Collaboration, Security, Networking, Cloud), earn certifications, be mentored, then transition into an Inside Account Executive role to generate customer outcomes and build long-term relationships.

12-month graduate accelerator to develop technical sales skills: immersive bootcamp, three rotational assignments, AI-first training, mentorship, industry certifications, then transition into Solutions Engineer role designing and demonstrating networking, security, collaboration, and cloud solutions.

Provide Mandarin-language first-line remote support for Cisco employees on macOS and iOS. Troubleshoot upgrades, MDM enrollment, authentication, VPN, networking, peripherals, and applications; document cases, monitor issue trends, escalate to engineering, and participate in escalation/change programs.

Lead a team of CX Managers and Program Managers to drive software and services adoption, own P&L and revenue for a customer segment, mitigate renewal risk, align cross-functional teams, influence executives, and deliver measurable customer outcomes and financial KPIs.

Provide technical presales leadership for Splunk solutions: run demos, lead discovery, deliver proofs of value, resolve complex technical queries, and collaborate with sales and cross-functional teams to drive adoption and customer success.

Manage and grow a named enterprise account list in NSW, acquire new business, expand engagements, hit revenue targets, lead commercial negotiations, and maintain accurate Salesforce pipeline and forecasting while collaborating with technical, partner, and Cisco teams.

Drive new business and expansion across named NSW enterprise accounts for Splunk/Cisco offerings. Meet quarterly and annual revenue targets, lead negotiations, manage forecasting and pipeline in Salesforce, collaborate with sales engineering, partners and professional services, and advise customers on security, observability, cloud migration, and operational resilience initiatives.