Jobs at Cisco

Provide technical presales leadership for Splunk solutions: run demos, lead discovery, deliver proofs of value, resolve complex technical queries, and collaborate with sales and cross-functional teams to drive adoption and customer success.

Manage and grow a named enterprise account list in NSW, acquire new business, expand engagements, hit revenue targets, lead commercial negotiations, and maintain accurate Salesforce pipeline and forecasting while collaborating with technical, partner, and Cisco teams.

Drive new business and expansion across named NSW enterprise accounts for Splunk/Cisco offerings. Meet quarterly and annual revenue targets, lead negotiations, manage forecasting and pipeline in Salesforce, collaborate with sales engineering, partners and professional services, and advise customers on security, observability, cloud migration, and operational resilience initiatives.

Act as the primary technical bridge to enterprise customers: drive technical sales, architect solutions, lead demos and trials, provide packet- and network-level troubleshooting, automate workflows with scripting and AI tooling, and feed product and engineering with field feedback to improve ThousandEyes AI-driven assurance.

Provide first-line technical support for macOS and iOS to global Cisco employees in English and Japanese. Troubleshoot upgrades, MDM enrollment, VPN, authentication, apps, peripherals, and hardware repairs; document cases, monitor trends, escalate to engineering, and collaborate on knowledge management. May join escalation desk and weekend on-call rotations after 6–12 months.

Provide frontline technical support for macOS and iOS to global Cisco employees in English and Mandarin. Troubleshoot device setup, upgrades, authentication, VPN, MDM enrollment, applications, peripherals, and coordinate hardware repairs. Document cases, monitor trends, escalate to engineering, and collaborate on knowledge management; may support escalation desk and weekend on-call after 6-12 months.

12-month graduate accelerator to develop technical sales skills: immersive bootcamp, three rotational assignments, AI-first training, mentorship, industry certifications, then transition into Solutions Engineer role designing and demonstrating networking, security, collaboration, and cloud solutions.

12-month graduate sales accelerator combining immersive training, AI-driven simulations, and rotational sales placements. Learn Cisco technologies (Collaboration, Security, Networking, Cloud), earn certifications, be mentored, then transition into an Inside Account Executive role to generate customer outcomes and build long-term relationships.

Provide Mandarin-language first-line remote support for Cisco employees on macOS and iOS. Troubleshoot upgrades, MDM enrollment, authentication, VPN, networking, peripherals, and applications; document cases, monitor issue trends, escalate to engineering, and participate in escalation/change programs.

Lead a team of CX Managers and Program Managers to drive software and services adoption, own P&L and revenue for a customer segment, mitigate renewal risk, align cross-functional teams, influence executives, and deliver measurable customer outcomes and financial KPIs.

Lead strategic, technical customer success engagements for high-complexity, global accounts. Design AI-driven adoption frameworks, deliver advanced enablement, advise executive stakeholders, orchestrate cross-functional adoption plans, standardize global practices, manage complex lab demonstrations, and mentor senior talent to drive measurable business outcomes.

Build and maintain full-stack Splunk applications and services that size cloud infrastructures. Lead UI improvements with React, develop backend services and APIs, design microservices, work with cloud (AWS/GCP/Azure), Docker, and Kubernetes, participate in on-call rotations, and collaborate on design and process improvements to improve team productivity and customer outcomes.