Jobs at Cover Genius

The Senior QA Engineer will set the QA strategy, manage automation architecture, mentor peers, and ensure high-quality standards in API testing, using Python and AI tools.

Lead APAC complaints operations for Cover Genius, owning end-to-end complaint resolution, AFCA liaison, regulatory compliance, IDR/EDR case management, systemic issue remediation, and reporting. Collaborate with Legal, Insurance, Claims and Product to drive improvements, use complaint data for insights, and scale an AI-augmented complaints team across APAC.

Lead development, governance, and optimisation of embedded insurance products across ANZ. Drive product design, underwriter sourcing, compliance (DDO/RG146), policy wording, performance reporting, and partnership proposals while managing underwriter relationships and monitoring regulatory changes to maintain competitive, compliant products.

The Senior Software Engineer will design and maintain solutions for internal assessors and partners, focusing on scalable solutions, AI integration, and technical excellence in web development and coding practices.

Design, build, and operate production Generative AI systems for insurance workflows. Collaborate with cross-functional teams to enhance AI capabilities and integrate services seamlessly.

The Engineering Manager for Developer Experience will lead a team to improve development tools and processes, enhance the developer experience, and manage internal platforms, while embodying a customer-oriented mindset.

Lead and mentor a team of engineers to develop AI-driven platforms, architect solutions utilizing LLMs and Deep Learning, and ensure a scalable AI infrastructure.

As a Senior Software Engineer, you'll design and develop backend services for business-critical applications, focusing on authentication, authorisation, and system observability while collaborating with cross-functional teams.

As a Senior Claims Specialist, you'll manage claims processing, complex claims handling, and dispute resolution, ensuring compliance and mentorship of junior agents.