Jobs at Cover Genius

Lead infrastructure and reliability strategy across the organization. Architect multi-region cloud platforms, define observability and SLOs, lead incident response, build automation and self-service platforms, mentor engineers, apply AI-assisted tools, and drive cloud cost optimisation and disaster recovery practices.

Lead global month-end close and balance sheet ownership (intercompany, accruals, prepayments, fixed/intangible assets, retained earnings). Manage partner outgoings, consolidations, FX and flux analysis, and coordinate reporting to treasury/FP&A. Drive process improvements, financial controls, and manage a small accounting team.

Support day-to-day operations of insurance products, including coverage analysis, pricing documentation, regulatory monitoring, reporting, partner requests, claims/complaints support, and executive/project coordination while learning insurer relationships and product design.

Manage and grow Cover Genius's community across social and review platforms. Own channel publishing, monitor engagement and DMs, triage customer issues with Customer Success, manage Glassdoor and employer brand content, optimize profiles (G2, TrustRadius), and report on growth, sentiment, and response metrics. Partner with Talent for recruitment marketing and employee advocacy.

Lead development, governance, and optimisation of embedded insurance products across ANZ. Drive product design, underwriter sourcing, compliance (DDO/RG146), policy wording, performance reporting, and partnership proposals while managing underwriter relationships and monitoring regulatory changes to maintain competitive, compliant products.

Design, build and optimize backend Core Services for the XCover platform. Deliver end-to-end features, ensure scalability, reliability and security, mentor engineers, improve test coverage and monitoring, and collaborate with product and infrastructure teams.

The Engineering Manager for Developer Experience will lead a team to improve development tools and processes, enhance the developer experience, and manage internal platforms, while embodying a customer-oriented mindset.

Lead and mentor a team of engineers to develop AI-driven platforms, architect solutions utilizing LLMs and Deep Learning, and ensure a scalable AI infrastructure.

Design and build an in-house fraud/risk evaluation platform as a senior full-stack engineer. Translate product requirements, review architecture, implement cross-stack services, own monitoring and alerting, and collaborate with stakeholders to deliver real-time decisioning capabilities.

As a Senior Claims Specialist, you'll manage claims processing, complex claims handling, and dispute resolution, ensuring compliance and mentorship of junior agents.