Articles about Datadog

As a Senior Premier Support Engineer, you will assist customers with technical issues related to Datadog, develop strong relationships with clients, troubleshoot complex problems, and mentor junior team members. You'll engage in various support channels and participate in health check meetings, leveraging your expertise in Datadog’s products and integrations.

The Incident and Escalation Manager will enhance customer experience during incidents by managing responses, prioritizing issues, and implementing proactive monitoring. Responsibilities include driving incident resolutions, overseeing communications during incidents, collaborating with stakeholders, documenting processes, and mentoring team members.

As a Principal Sales Engineer at Datadog, you will leverage your technical expertise to support sales through product demonstrations, strategy formulation, and customer engagements, ensuring understanding of observability solutions. You will collaborate with sales teams and mentor throughout the sales cycle, contributing insights on market trends and competitive landscape to enhance the sales strategy.