Jobs at EatClub

Build and maintain scalable Java backend services and serverless APIs on AWS. Develop REST and GraphQL APIs, deliver features from concept through production, tune database and service performance, debug issues, write automated tests, review code, and collaborate with product and frontend teams.

Staff Engineer responsible for shaping and implementing EatClub’s payments platform across Australia, the UK, and New Zealand. The role leads complex payment architecture, ledger, settlement, reconciliation, reliability, compliance, incident response, and partner integrations while remaining hands-on in production code. It requires deep card payments expertise, strong backend engineering, technical leadership, mentoring, and communication with executives, banks, acquirers, schemes, and auditors. This is an individual-contributor technical leadership role, not a people-management position.

Owns and improves EatClub’s end-to-end payment, billing, settlement, invoicing, collections, and reconciliation systems across Australia, the UK, and New Zealand. Responsibilities include integrating payment partners, improving payment reliability and observability, automating manual Finance processes, ensuring ledger accuracy, debugging production issues, testing financial logic, reviewing code, and mentoring engineers. The role partners closely with Finance and Support and requires strong backend engineering experience in production payments or billing systems.

Build and operate a Databricks-based data platform, including ingestion pipelines, CDC feeds, orchestration, CI/CD, governance, security, cost optimization, data quality, and observability. Partner with analytics and data science teams while creating self-service tooling. The role requires strong SQL and Python, cloud data-platform experience, API integration, production troubleshooting, and software engineering practices. Experience with Databricks, dbt, AWS, Spark tuning, streaming, security, and AI/LLM applications is preferred.

Manage a portfolio of restaurant partners across Sydney, building relationships, monitoring performance, reducing churn, leading onboarding, and identifying upsell and growth opportunities. The role combines field visits with data-driven planning, dashboard review, partner optimization, and collaboration on account management processes. Success is measured through partner retention, revenue growth, portfolio performance, and territory expansion.

Manage a portfolio of restaurant partners across Sutherland Shire, building relationships, monitoring performance dashboards, reducing churn, onboarding partners, and identifying upsell and growth opportunities. The role combines frequent field visits with planning and analysis, requiring commercial judgment, autonomy, and collaboration to improve partner retention, revenue, campaigns, and account management processes.

Owns CX readiness and response for incidents, campaigns, launches, and volume surges. Builds capacity models, contractor benches, playbooks, routing workflows, communication systems, and AI-assisted tools. Coordinates CX, Product, Engineering, Payments, frontline teams, and leaders during live events, tracks workload and customer outcomes, and improves processes after each incident.

Manage and optimise paid acquisition campaigns across Meta, Google, TikTok, and Apple Search Ads in Australia and the UK. Monitor CPA, conversion rates, creative performance, attribution, and budget pacing; produce recurring reports; conduct A/B tests; coordinate with an external agency; analyse geo-level performance; and identify data discrepancies. The role also uses AI tools and marketing data systems to automate workflows and improve campaign analysis.

Acquire and grow restaurant partnerships across Sydney through in-person prospecting, cold outreach, and meetings. Manage a high-volume pipeline, deliver product pitches, negotiate and close agreements, onboard new venues, support initial campaigns, and maintain accurate CRM records while feeding market insights back to the team.

Open expression-of-interest for multiple roles across Sales, Engineering, Product, Customer Experience, Marketing, Finance, People & Culture, and Operations. EatClub seeks motivated, ownership-driven candidates who move fast, make decisions independently, and thrive in a high-performance startup environment. Sydney and UK markets prioritized; pitch your ideal role.

Build and maintain backend loyalty services covering points, rewards, partner integrations, payments, ledgers, reconciliation, reliability, and observability. Deliver features end to end with product, design, and mobile teams; investigate production issues, improve automated testing, review code, and mentor engineers. The role requires strong backend engineering, API development, database expertise, third-party integrations, and rigorous value tracking.

Lead EatClub’s global retention strategy across Australia, the UK, and New Zealand. Own initiatives spanning repeat usage, transaction frequency, reactivation, loyalty, incentives, experimentation, and lifetime value. Partner with Product, Data, Finance, Acquisition, and Commercial to address customer-growth opportunities, while managing and developing two Lifecycle Marketing Managers. Build scalable engagement systems and deliver measurable incremental commercial impact.