Jobs at Ingram Micro

Leads technical pre-sales and solution architecture for Veeam data protection offerings. Designs backup, disaster recovery, cyber resilience, Microsoft 365 protection, and cloud data protection solutions; conducts discovery, demonstrations, proof-of-concepts, workshops, and partner enablement. Collaborates with sales teams, resellers, customers, and Veeam to create pipeline, support certifications, develop reference architectures, and drive revenue growth. Requires strong expertise in Veeam, infrastructure, cloud, enterprise data protection, and consultative selling.

Leads Ingram Micro’s strategic Microsoft marketing partnership across APAC. Develops regional marketing plans, integrated campaigns, and data-driven growth initiatives; manages budgets, KPIs, and ROI; identifies market opportunities; supports pipeline, customer acquisition, and revenue goals; and connects global strategy with local execution. The role requires cross-functional stakeholder management, strong communication, analytical business judgment, and knowledge of Microsoft and broader technology ecosystems.

Drives AWS growth across Australia through startup-focused business development. Identifies and engages startups, ISVs, MSPs, resellers, and technology partners; generates qualified opportunities and pipeline; recruits and enables partners; develops joint go-to-market initiatives; engages incubators, accelerators, and VC firms; and leads workshops and events. Positions AWS cloud, migration, AI, data, security, Marketplace, and professional services while collaborating with AWS and internal teams to increase consumption and revenue.

Manage day-to-day APAC customer support operations, including queue management, coverage, escalations, KPI and SLA performance, ticket quality, and customer communications. Lead coaching, performance management, workflow improvement, automation, AI adoption, self-service, knowledge management, and root-cause analysis. Partner with Product, Engineering, Problem Management, and regional leadership to resolve recurring issues, support strategic accounts, and meet compliance and governance requirements.

Drive new partner acquisition, pipeline generation, revenue, and margin growth across Microsoft Security. Build relationships with vendors, technology partners, and senior stakeholders; develop territory plans, identify channel opportunities, manage forecasts and pipelines, and collaborate with internal teams to convert opportunities into revenue while exceeding sales targets.