Companies Integrated Research

Integrated Research

North Sydney, New South Wales, AUS

967 Total Employees

Year Founded: 1988

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Integrated Research Company Stability & Growth

Updated on November 26, 2025

This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.

What's the stability & growth outlook for Integrated Research?

Strengths in innovation, ecosystem reach, and liquidity are accompanied by declines in reported revenue and profitability and ongoing renewals headwinds. Together, these dynamics suggest a transition phase where product-led initiatives may support future growth while near-term financial softness persists.

Positive Themes About Integrated Research

Innovation-Driven Growth: New offerings such as High Value Payments and an observability-as-a-service platform, alongside AI features, indicate active investment to expand growth vectors. New client wins and enhancements in UC/contact center capabilities suggest traction for the product-led strategy.
Strategic Partnerships: Distribution via ecosystem partners and marquee financial institutions underscores credibility in payments and complex UC estates. OEM embeds and multi-year agreements expand reach and validate product fit.
Healthy Cash Flow: Cash at bank strengthened exiting FY25 despite softer revenue, and the company emphasized a solid balance-sheet footing. This provides flexibility to fund ongoing product investment through the transition.

Considerations About Integrated Research

Stagnant Revenue: Statutory revenue declined in FY25 after a prior-year rebound, and near-term guidance points to lower revenue in the upcoming half. Reported top-line momentum remains uneven during the transition.
Declining Profitability: Profitability weakened versus the prior year and management guided to an EBITDA loss for 1H FY26. Higher credit-loss allowances and continued product investment were cited as near-term pressures.
Weak Customer Retention: A softer, smaller renewals book weighed on total contract value and revenue through FY25. Guidance attributes near-term pressure to a lighter renewals cycle.

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The insights on this page are generated by submitting structured prompts to some of the most popular large language models (“LLMs”) and summarizing recurring themes from the responses. Because the insights are generated using AI, they may contain errors. The insights do not necessarily reflect internal data, employee interviews, or verified company information. They may be influenced by incomplete, outdated, or inaccurate data, and may vary across LLM providers. These insights are intended for informational purposes only and should not be interpreted as a factual or definitive assessment of a company's reputation. Built In makes no representations or warranties regarding the accuracy, completeness, or reliability of this information, and disclaims any liability for any actions taken based on this information. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.

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