Jobs at Kyndryl

Lead large-scale network infrastructure refresh and modernization projects from proposal through migration completion. Manage project plans, budgets, schedules, risks, issues, resources, customers, vendors, and technical teams. Oversee network refreshes, site rollouts, and cloud connectivity initiatives while facilitating reviews, reporting progress, managing escalations, and driving post-project improvements. The role requires Japanese customer communication and favors experience with SD-WAN, SASE, Zero Trust, cloud environments, and global teams.

Own strategic and portfolio customer accounts, including account P&L, relationship management, end-to-end sales, revenue growth, profitability, renewals, and customer satisfaction. Develop account strategies, identify and qualify opportunities, expand existing services, build partner go-to-market pipelines, close new business, and collaborate with sales teams. Maintain executive relationships, ensure account compliance, and apply industry and technology insights to deliver tailored solutions.

Manage a major enterprise account in Japan by building trusted relationships, identifying and developing IT services opportunities, creating account plans, leading proposals, coordinating internal specialists, negotiating contracts, and driving revenue growth, customer satisfaction, and long-term account expansion.

Leads complex consulting engagements and strategic transformation initiatives for C-suite clients. Builds executive relationships, drives profitable growth, manages business development, scopes and negotiates engagements, oversees delivery, and ensures client satisfaction. The role also shapes strategic initiatives, develops thought leadership, fosters talent, and guides multidisciplinary teams through pre- and post-deal transformation activities.

Leads large-scale network infrastructure refresh and modernization projects from proposal through migration completion. Manages project plans, budgets, schedules, risks, issues, resources, vendors, customers, and technical teams. Oversees network refreshes, site rollouts, and cloud connectivity initiatives while facilitating reviews, reporting progress, and driving continuous improvement. Requires strong communication and leadership skills, network infrastructure knowledge, and the ability to communicate with customers and prepare documentation in Japanese.

Leads technical pre-sales activities by translating customer business and technical requirements into differentiated technology solutions. Develops demos, proofs of concept, prototypes, presentations, and winning proposals while coordinating pre-sales quality and compliance. Partners with consultants, customers, sales teams, delivery stakeholders, and alliance partners to create cross-practice solutions and profitable deals. Requires deep domain expertise, consultative selling experience, technical certifications, and strong customer-facing communication skills.

Leads end-to-end cybersecurity investigations, from alert triage through containment, remediation, and recovery. Conducts incident response, threat hunting, digital forensics, security investigations, and detection engineering across complex enterprise environments. Uses SIEM, endpoint detection, security telemetry, threat intelligence, and investigative techniques to identify and respond to cyber threats. Develops and tunes detections, writes security queries, and collaborates with cybersecurity teams to strengthen defensive capabilities.

Lead mainframe modernization efforts: analyze problems, design and test engineering solutions, integrate and automate systems, plan infrastructure projects, collaborate with architects and PMs, and drive process improvements across cloud and mainframe environments.

Design, implement, and troubleshoot local and wide-area network solutions (IP/VoIP), lead network projects, create proof-of-concepts, coordinate vendor installs, and support go-live and maintenance. Support monitoring, virtualization (SDN/SD‑WAN), and emerging wireless/5G technologies while communicating requirements to teams and customers.

The Customer Technology Advisor drives technology solutions, collaborates with partners to deliver value, and supports pre-sales processes, leveraging technical expertise and consultative selling to exceed customer expectations.