What's It Like to Work at Lowe’s?

Describe the key factors or strategies that helped you land your dream job in the tech industry. 

My tech career journey has been shaped by my unique blend of design and engineering skills, strategic thinking and purpose. My background allowed me to find my niche, delivering value through a mix of creativity and technical expertise. I continuously challenged myself by tackling complex problems and gaining hands-on experience that deepened my understanding while fostering strong mentoring relationships to expand my skill set. My technical product management experience taught me the importance of building strong stakeholder relationships and prioritizing customer needs. I wasn’t afraid to speak up or ask tough questions, demonstrating my commitment to clarity and integrity.

By integrating both convergent and divergent thinking, I am able to creatively tackle challenges while being resource-efficient. This proactive approach led me to the complex selling team at Lowe’s, where I lead the enterprise configurator platform — aligning perfectly with my passion for intricate problem-solving.

What specific skills or experiences do you believe set you apart from other candidates during your job search?

During my job search, several specific skills and experiences set me apart from other candidates. My background in design and engineering enables me to develop innovative solutions that are both aesthetically pleasing and functionally robust. My experience in product management has honed my ability to prioritize customer needs effectively and ensures that I always advocate for the end user, which is crucial for delivering successful products.My time with the Lowe’s Enterprise Configurator Platform Team has deepened my problem-solving skills and showcased my ability to handle intricate challenges under pressure. 

Additionally, I communicate with confidence, readily addressing difficult questions and fostering meaningful discussions. I strive to be a servant leader and lead with empathy and camaraderie. I believe in never asking others to do something I wouldn’t do myself, which strengthens trust and collaboration within the team. I feel these qualities collectively make me a strong contender in the tech sector.

How has your dream job lived up to your expectations? 

I am grateful to be in a role that truly aligns with my passions and goals. I’m currently focused on building an extensible configurator platform that tackles a wide variety of complex problems, which is incredibly rewarding. The dynamic nature of this work keeps me engaged; there’s always room for improvement and growth, ensuring that each day brings new challenges and opportunities.

That said, the technology industry can be demanding. It requires tremendous commitment and perseverance, and it isn’t always glamorous. Long hours are common, but the reward of delivering value at scale makes it worthwhile. Having served many roles at Lowe’s, I’ve witnessed our tech evolution firsthand. This journey has not only deepened my understanding of complex technologies, but also allowed me to contribute to significant advancements.

I take great pride in how far we’ve come, both as a team and in my own professional development. What excites me most about coming to work each day is the opportunity to collaborate with a talented team, expert peers and inspirational leaders. Learning from them is invaluable, and it continually fuels my passion for the work we do.

What does an average day look like for you?

An average day for me starts with a quick check of my calendar and emails, followed by reviewing my Jira tickets to see what’s on my plate for the day. Being part of a large team, there’s a lot of coordination, so I prioritize staying aligned with both my immediate and cross-functional associates like product managers, engineers, UX researchers and content strategists, primarily through Teams. Mornings typically consist of a standup or check-in with my design team to discuss ongoing projects, blockers and dependencies. 

From there, I jump into any design work I have on my plate. I first review any feedback I might have from stakeholder meetings to align on any changes needed in the design direction. Then, depending on the stage of the project, I start my core tasks of ideating and creating wireframes, high-fidelity designs and/or prototypes using Figma and Figjam. Throughout the day, I may also be involved in various design reviews and working sessions with cross-functional associates, including PMs and engineers, to ensure alignment. I find that balancing focus work with collaboration is key to moving projects forward efficiently.

What’s your favorite aspect of your day-to-day work, and why?

My favorite part of my day-to-day work is the collaboration and problem-solving with my team and cross-functional associates. As a UX designer, I love taking abstract ideas — whether from users, stakeholders or product goals — and working with this diverse and talented group of people to turn them into intuitive design solutions.

The best part is the collective brainstorming and feedback we get during design reviews or workshops. Hearing different perspectives from product managers, engineers, business stakeholders and other designers sparks new ideas and uncovers gaps I might not have seen alone. That cross-collaboration is what leads to stronger solutions, and I find that process really exciting. Not to mention, the iterative nature of UX design keeps me engaged — testing, gathering feedback and refining ideas to make them better. I also would be nothing without my team, and am so grateful to work with such talented, interesting, intelligent, kind and funny people. Even though many of us are remote, it does really feel like a close-knit group. I have grown so much as a designer just by working alongside these folks.

In one sentence, why does the mission matter to your team — and what decision did it guide recently?

Our mission pushes us to think beyond the transaction and design for what’s possible in a customer’s home — and it recently led us to prioritize work that helps customers better envision and bring their projects to life, not just move through the process. 

Our mission of solving problems and fulfilling dreams in the home really comes to life in how we support customers through some of their biggest, most meaningful home improvement projects. Whether it’s designing a dream kitchen, replacing windows to improve comfort and efficiency, or making updates like new flooring, paint or doors that completely transform a space — these are high-investment, high-consideration decisions that matter deeply to our customers.

Which initiative best demonstrates the impact of the mission — and how was its success measured?

We’ve focused on creating more connected, end-to-end experiences that help customers both visualize what’s possible and confidently bring those projects to life with the right level of support along the way. It’s about turning “I have an idea” into “I know exactly how to make this happen.”

Dreaming about a new kitchen? We’re helping customers see the art of the possible, connect easily to a designer who can bring their ideas to life and manage project complexities on their behalf to ensure everything goes smoothly. For example, customers can visualize inspirational kitchens in their own space, see designs in 3D with an Apple Vision Pro headset, collaborate asynchronously with a designer on their kitchen design and move more seamlessly from inspiration to execution with the right support at every stage of the journey.

Behind the scenes, that means solving complex technical challenges and leveraging modern technologies, including AI-driven capabilities, to deliver more intuitive, personalized and seamless experiences. Success is measured by reduced friction, stronger project completion rates and customers feeling confident and supported from inspiration to completion.

What ritual or behavior convinces people the mission is real? 

We make the mission real by consistently bringing the customer’s ‘why’ into the room — the life moment behind the project, not just the project itself. When we, as leaders, ask how our work helps someone move forward with confidence in their home, it changes the conversation. It raises the bar from ‘does it work?’ to ‘does it matter?’ — and that’s what people feel day to day.