The Customer Success Manager will lead the customer and retentions team, drive utilisation and repeat business, and foster strong relationships within broker networks. This role is focused on improving team performance, coaching sales techniques, and contributing to overall customer value and revenue.

The Senior Multimedia Designer will elevate Lumi's brand by creating clear and engaging designs for financial concepts, leading the creative process, and collaborating with cross-functional teams to launch marketing campaigns.

Lead engineering teams and drive product roadmap delivery while fostering a high-performance culture and strategic collaboration with other departments.

This role involves managing and optimizing the CRM, designing workflows and automations, leveraging AI to enhance operational efficiency, and collaborating with non-technical stakeholders to implement solutions.

The Operations Support Specialist will document processes, create training materials, track metrics of operational changes, and improve team effectiveness.

The Data Scientist will maintain existing models, support new model development, conduct statistical analyses, ensure data integrity, and collaborate with teams to communicate insights effectively.