Jobs at MYOB

Lead design for embedded finance features in MYOB Acumatica, researching partner/customer money flows, mapping end-to-end payment experiences, integrating third-party financial providers, driving adoption and revenue outcomes, incorporating AI into design workflows, and contributing to cross-team standards and peer review.

Lead and maintain MYOB's compliance framework, manage registers, controls and reporting, provide practical compliance advice, coordinate monitoring and testing, respond to audits and regulatory requests, support rollout of a new risk and compliance system, and drive training and engagement to embed a strong compliance culture.

Serve as the conduit between product development and the business for the Identity Platform domain, translating business needs into software requirements, capturing designs/specifications, and working with agile teams to deliver secure, cloud-ready identity and authentication capabilities.

Contribute to development and maintenance of MYOB Business SaaS platform through hands-on full-stack development, building scalable, secure systems, improving CI/CD pipelines, and collaborating with the team to protect performance and sensitive financial data.

Lead and scale MYOB's Mid Market Education Services: build a high-performing team, design omnichannel learning and commercial offerings, partner cross-functionally to drive onboarding, adoption, retention and recurring revenue, and own performance and revenue outcomes.

Drive growth via strategic partner channel marketing: develop go-to-market strategies, build partner relationships, design multi-channel campaigns, align with Sales, produce campaign assets, measure and optimise performance, and identify new partnership opportunities.

Lead pricing, packaging and monetisation strategy for the SME product portfolio. Analyse usage and market trends, build revenue models and business cases, drive go-to-market execution, develop value propositions, and partner with Product, Finance, Sales and Data to monetise features and optimise commercial outcomes.

Lead end-to-end development of customer-facing ML and LLM features: prototype to production, using transformers, RAG, recommenders and time series. Design experiments (offline metrics, A/B tests), ensure data engineering, observability, security/privacy compliance, and mentor the team.

Provide first-line support across Flare products via Zendesk, email and phone. Triage, troubleshoot and resolve issues, document reproduction steps, escalate to Product/Engineering, investigate orders and fraud, maintain Help Centre content and runbooks, and collaborate with Relationship Managers and Sales to improve customer experience.

Lead ERP implementations and training for MYOB/Acumatica customers: scope and prioritise resources, configure/build solutions, drive platform adoption, manage stakeholders, support multiple projects, and deliver integrations and change management across AU/NZ clients.

Lead and deliver enterprise change programs: create change strategies and plans, engage stakeholders, drive readiness, coordinate training and communications, manage risks and adoption, measure success, and embed lasting behavioural and process improvements across people, systems, and processes.

Senior developer responsible for driving development of MYOB's SaaS platform, building web services and integrations, deploying cloud solutions (Azure/AWS), implementing TDD, DevOps, event-driven architecture and CI/CD, and collaborating with the Data & AI team to deliver AI-powered features and scalable, resilient systems.

Lead and build production-grade AI systems (LLMs and foundation models) for small business applications. Design, deploy, and monitor scalable ML solutions (document understanding, forecasting, conversational interfaces) on AWS, implement MLOps best practices, and mentor a small engineering team to deliver reliable, secure, customer-focused features.

Design, build and deploy LLM- and foundation-model-based ML systems for document understanding, forecasting and conversational interfaces. Own end-to-end MLOps workflows, optimise for scalability, safety and reliability on AWS, and collaborate with product and engineering to take features from concept to production.

Lead a small AI engineering team to design, build, deploy and monitor LLM- and foundation-model-based ML systems for MYOB's SaaS platform. Implement MLOps best practices on AWS (SageMaker, Bedrock, S3), optimise for scalability, safety and reliability, and drive projects from ideation to production while collaborating with product and engineering stakeholders.