Jobs at MYOB

Supports commercial and sales operations through territory and quota planning, compensation execution, forecasting, performance reporting, incentive programs, and process improvement. Analyzes customer and sales data, presents recommendations to leadership, improves sales operating rhythms, and maintains data integrity across sales tools, reporting, telephony, and CRM systems. The role requires strong commercial acumen, analytical problem-solving, SaaS understanding, and experience with business intelligence tools.

Leads performance and operations for MYOB’s SME and Practice business, aligning growth, retention, strategy, and operational execution. Uses data to drive commercial decisions, improve customer outcomes, identify automation and AI opportunities, and increase productivity. Owns performance reviews, forecasting, planning, retention metrics, strategic initiatives, and business change. Partners with senior leaders across Customer, Finance, Product, and Data while building and developing a high-performing operations team.

Drive growth through MYOB’s strategic partnerships channel by developing joint go-to-market strategies, integrated campaigns, partner marketing plans, campaign assets, and performance optimization. Collaborate with external partners, Sales, Product Marketing, and Design to increase customer acquisition, engagement, and revenue. Identify new partnership opportunities and help scale channel marketing strategies.

Develop accounting and tax content for MYOB’s practice product, translating accountant workflows, regulatory requirements, and industry needs into high-quality online tools. Responsibilities include supporting workpapers, financial reporting, tax returns, compliance implementation, collaboration with development and product teams, and engagement with regulatory bodies such as ATO and IRD. The role also applies AI-enabled development tools, facilitates workshops, and solves business problems through technical accounting solutions.

Build and maintain scalable full-stack solutions for MYOB’s SME onboarding and dashboard experiences. Contribute across the software development lifecycle, including design, coding, testing, deployment, monitoring, and optimization. Collaborate with engineers, architects, and cross-functional teams, use CI/CD and automation, apply AI-assisted development practices, and mentor fellow engineers.

Leads product and commercial strategy for MYOB’s Practice portfolio, including AI-powered workflows and AI-enhanced product development. Oversees roadmap planning, customer discovery, experimentation, investment prioritization, product performance, and cross-functional alignment. Manages and develops Product Managers while influencing senior stakeholders and driving customer and commercial outcomes in a B2B SaaS environment.

Lead and grow MYOB’s mid-market expansion sales function for Acumatica customers. Manage, coach, and develop Expansion Specialists; build scalable upsell and cross-sell processes; identify customer growth opportunities using commercial and performance data; deliver targeted expansion campaigns; and collaborate with Customer Success, Product, Marketing, Solutions Consulting, and Commercial Operations to increase expansion ARR.

Manage payments and incoming funds for a novated leasing portfolio, allocate receipts, reconcile bank, trust, and general ledger accounts, investigate discrepancies, support month-end close and reporting, maintain audit and compliance records, and improve finance processes. The role works with internal teams, financiers, dealers, and other partners while ensuring transactions are accurate, timely, and compliant.

Lead HubSpot RevOps work to design and optimise sales processes, configure workflows/dashboards/properties, deliver reporting for revenue predictability, enforce CRM data governance, and document business requirements.

Lead end-to-end B2C growth for employee benefits, owning campaigns, CRM and lifecycle journeys, experiments, messaging and product-led initiatives to drive qualified leads, engagement, conversion and revenue. Collaborate with product, sales and cross-functional teams and use data to iterate and scale high-impact growth tactics.

Lead and build production-grade AI systems (LLMs and foundation models) for small business applications. Design, deploy, and monitor scalable ML solutions (document understanding, forecasting, conversational interfaces) on AWS, implement MLOps best practices, and mentor a small engineering team to deliver reliable, secure, customer-focused features.

Design, build and deploy LLM- and foundation-model-based ML systems for document understanding, forecasting and conversational interfaces. Own end-to-end MLOps workflows, optimise for scalability, safety and reliability on AWS, and collaborate with product and engineering to take features from concept to production.

Lead a small AI engineering team to design, build, deploy and monitor LLM- and foundation-model-based ML systems for MYOB's SaaS platform. Implement MLOps best practices on AWS (SageMaker, Bedrock, S3), optimise for scalability, safety and reliability, and drive projects from ideation to production while collaborating with product and engineering stakeholders.

Drive go-to-market for MYOB's mid-market portfolio with initial focus on a new embedded finance offering. Lead voice-of-customer, market and competitive analysis, packaging and pricing, product narratives, and sales/partner enablement to translate insights into commercial outcomes.