The Technical Account Manager at NiCE builds strategic customer relationships, manages post-implementation support, resolves escalations, and enhances customer value through technical expertise and collaboration.

The Technical Support Engineer provides end-to-end technical support, manages ServiceNow tickets, supports device and endpoint management, and collaborates with global IT teams to resolve user issues.

The AI Presales Engineer collaborates with sales on technical presentations, solutions, and demos, bridging technology and business value.

Lead Software Engineer responsible for technical ownership of a product domain, driving end-to-end delivery, architecting scalable systems, and fostering a strong engineering culture.

The Product Support Engineer provides technical support to customers, diagnoses issues, documents procedures, and collaborates with developers to enhance products.