Jobs at NICE

Manage Sydney office facilities, reception, access, maintenance, suppliers, safety, meeting rooms, events, and workplace experience across ANZ. Provide administrative support to the VP of Sales, including calendar, meeting, travel, and expense coordination. Partner with HR, Finance, Procurement, Travel, and other teams on onboarding, employee engagement, sustainability, and office operations.

The Software Engineer will implement, configure and deliver AI solutions, focusing on integrations and conversational AI across the NICE CXone ecosystem, while ensuring quality and problem-solving in a collaborative environment.

Lead Agentic Solution sales and presales teams to drive revenue for NiCE's AI and digital CX solutions (standalone or with CXone). Build territory plans, exceed targets, identify new opportunities, collaborate cross-functionally, analyze market trends, monitor sales metrics, and manage team hiring and separations.

Support sales by running discovery calls, technical deep dives, demos and POCs for AI and contact-center solutions; design recommended technical solutions, analyze requirements, provide technical guidance and training, and stay current on competitive landscape.

The role involves leading consulting engagements focused on business transformation and CX improvement through AI, ensuring compliance with regulatory standards, and managing client relationships.

The Director leads an international team that consults with prospects to design solutions for contact centers, focusing on AI and Digital environments, while overseeing Presales activities and coaching team members.

The AI Forward Deployed Engineer designs, builds, and deploys AI-driven customer engagement solutions, working closely with customers and stakeholders to create intelligent automation systems for various industries.

The AI Solution Strategist role involves collaborating with product managers and engineers to develop conversational AI agents, driving customer success and supporting AI initiatives. The position requires strategic thinking, project management, and skills in aligning technical and business teams, while focusing on agent design and performance analytics.