Jobs at NRMA

Sell tickets and provide exceptional customer service aboard ferry and cruise services; identify cross-sell/up-sell opportunities; operate ticket booth systems and phones; follow policies and confidentiality; work casual 7-day rotating roster including evenings and peak events at Sydney harbour locations.

As a Master <45m, you will ensure the safe navigation and operation of the vessel, manage crew and passenger safety, and maintain vessel systems and compliance with regulations.

Lead and manage a regional frontline Roadside Assistance team (30-40 FTE): recruit, develop, and manage performance; oversee daily service delivery, safety incident response, quality assurance, industrial relations, and financial monitoring to meet business priorities.

As a Master <45m, you will manage the safe operation and navigation of the vessel, oversee crew performance, and ensure passenger safety and satisfaction while complying with maritime regulations and safety standards.

Partner with the Roadside business to design and deliver internal communication strategies, campaigns and content that inform, engage and support change for frontline teams. Advise stakeholders, create written and visual materials across channels, manage a communications calendar, and help align internal and external messaging to increase employee awareness and engagement.

The Payroll Project Specialist supports payroll transformation projects by managing test scripts, system changes, stakeholder communication, and compliance with payroll legislation.

Responsible for safe navigation, managing crew and passenger satisfaction, ensuring compliance with maritime regulations, and maintaining vessel operations.

The Master <45m is responsible for safely navigating and managing the vessel and crew, ensuring compliance with maritime regulations and the overall satisfaction and safety of passengers.

As a General Purpose Hand, you will assist with vessel operations, ensure passenger safety, and manage cleaning duties while providing customer service.

Lead end-to-end change for large, cross-functional transformation programs within Membership and Roadside. Develop change strategies, conduct impact assessments, plan readiness, manage risks and resistance, design communications and training, implement champion networks, define adoption metrics, coach leaders, and ensure sustained adoption and governance.

Deliver and own operational reporting, dashboards and ad-hoc analysis using governed data. Partner with stakeholders to translate business questions into insights, ensure data quality, documentation, and apply data governance in an Agile environment.

Park Managers will oversee the operations of holiday parks, manage a team, ensure compliance, and deliver excellent guest experiences while living onsite.