Jobs at NRMA

The Senior Employee Relations Partner provides expert advice on complex employee and industrial relations matters, handles workplace investigations, and supports organizational compliance and workplace negotiations.

Manage customer account portfolio to reduce overdue debt and improve cash collections. Process invoicing, monitor aged debtors, perform collections calls, negotiate payment arrangements, resolve billing disputes, support month-end reporting, assess creditworthiness, and drive AR process improvements.

Lead operational excellence and process optimisation for Roadside, managing a team of improvement specialists to deliver enterprise-wide transformation using Lean Six Sigma, BPMN 2.0 and data-led insights to improve member experience, frontline effectiveness and reduce cost to serve.

Deliver and own operational reporting, dashboards and ad-hoc analysis using governed data. Partner with stakeholders to translate business questions into insights, ensure data quality, documentation, and apply data governance in an Agile environment.

Lead the Roadside portfolio to prioritise, coordinate and deliver programs into frontline operations. Manage a team, oversee portfolio sequencing and dependencies, drive solution design to implementation, ensure operational readiness and testing, manage risks and governance, and communicate with stakeholders to achieve successful adoption and value delivery.

Sell tickets and provide exceptional customer service aboard ferry and cruise services; identify cross-sell/up-sell opportunities; operate ticket booth systems and phones; follow policies and confidentiality; work casual 7-day rotating roster including evenings and peak events at Sydney harbour locations.

As a Master <45m, you will ensure the safe navigation and operation of the vessel, manage crew and passenger safety, and maintain vessel systems and compliance with regulations.

Lead and manage a regional frontline Roadside Assistance team (30-40 FTE): recruit, develop, and manage performance; oversee daily service delivery, safety incident response, quality assurance, industrial relations, and financial monitoring to meet business priorities.

As a Master <45m, you will manage the safe operation and navigation of the vessel, oversee crew performance, and ensure passenger safety and satisfaction while complying with maritime regulations and safety standards.

The Payroll Project Specialist supports payroll transformation projects by managing test scripts, system changes, stakeholder communication, and compliance with payroll legislation.

Provide high-level administrative support to General Managers: manage calendars, meetings, agendas, minutes, and correspondence; prepare reports and presentations; track projects, planning and deadlines; organise travel, events and vendor payments; manage expenses, purchase orders and filing; liaise with stakeholders; support EA to CMO and contribute to process improvements.

Responsible for safe navigation, managing crew and passenger satisfaction, ensuring compliance with maritime regulations, and maintaining vessel operations.

The Master <45m is responsible for safely navigating and managing the vessel and crew, ensuring compliance with maritime regulations and the overall satisfaction and safety of passengers.

As a General Purpose Hand, you will assist with vessel operations, ensure passenger safety, and manage cleaning duties while providing customer service.

As a Data & Systems Administrator, you'll maintain financial master data, ensure compliance with governance, improve processes, and provide data governance support.

Park Managers will oversee the operations of holiday parks, manage a team, ensure compliance, and deliver excellent guest experiences while living onsite.