Jobs at NRMA

Supports the development, optimisation, and growth of an electric vehicle charging network. Responsibilities include analysing customer feedback, network performance, utilisation trends, pricing, competitors, and market data; supporting product strategies, customer propositions, digital experiences, and product initiatives; collaborating with Technology, Customer Experience, Marketing, and other stakeholders; responding to enquiries; and preparing reports, insights, presentations, and recommendations.

Leads the Group’s second-line compliance, controls, and ethics function. Responsibilities include improving the compliance framework, managing obligations and controls, providing guidance and training, analysing compliance data, coordinating investigations, supporting internal audit governance, and leading a small team. The role partners with senior stakeholders across a diverse, regulated business to strengthen governance, ethical decision-making, risk-based practices, and continuous improvement.

Leads end-to-end process optimisation and continuous improvement initiatives across Roadside. Applies Lean Six Sigma, DMAIC, BPMN process mapping, root cause analysis, and operational data insights to redesign processes, improve member experience, strengthen frontline effectiveness, reduce costs, and deliver measurable benefits. Facilitates cross-functional workshops, partners with operational and technology teams, tracks outcomes, embeds controls, and coaches teams in continuous improvement methods.

Manages end-to-end sourcing, tendering, supplier engagement, commercial analysis, contract administration, and purchase-to-pay activities. The role analyzes spend, pricing, demand, and supplier performance to identify savings and operational improvements, while supporting procurement governance, compliance, stakeholder relationships, supplier onboarding, and continuous process improvement. This is a hybrid position based across SIXT Australia’s Sydney offices and home working.

Provides proactive administrative and coordination support to two General Managers in the Membership team. Responsibilities include calendar and meeting management, agendas and minutes, leadership papers, reporting, project tracking, events, planning, travel arrangements, expenses, purchase orders, vendor liaison, document management, and confidential administrative support.

Leads change management, internal communications, employee engagement, and adoption activities across the Membership portfolio. Develops stakeholder impact assessments, readiness plans, communications, leader materials, workshops, and engagement initiatives. Coordinates town halls and executive communications, promotes MyNRMA Rewards, manages champion and incentive programs, and measures communication effectiveness. Partners with project, product, technology, marketing, legal, compliance, leadership, and frontline teams across Agile and traditional delivery environments.

Lead enterprise, portfolio, and business-unit strategy development across the NRMA Group. Manage strategic projects, planning processes, executive and Board offsites, QBRs, OKRs, commercial diagnostics, growth initiatives, transformation programs, investment analysis, and new business opportunities. Partner with senior leaders and cross-functional teams to develop recommendations, improve commercial performance, and embed sustainability and social impact into corporate strategy.

Lead complex, cross-functional business projects from planning through implementation and post-implementation review. Manage project teams, risks, issues, budgets, dependencies, governance, reporting, stakeholder communication, change management, testing, training, and technology releases. Support business cases and continuous improvement of project management frameworks. The role requires adapting Agile and Waterfall methods and coaching junior project managers.

Facilitates and delivers complex technology programs across Agile and Waterfall environments. Responsibilities include project initiation and planning, business analysis, requirements and user story development, stakeholder engagement, risk and issue management, reporting, change management, team capacity and velocity tracking, vendor coordination, budget oversight, and continuous improvement. The role partners with technical and business stakeholders to achieve effective delivery outcomes.

Develops automotive technical solutions, guides, bulletins, training resources, videos, and support materials for roadside assistance teams. Researches technical information, responds to specialist enquiries, supports training programs, contributes to national projects and industry research, and evaluates tools and innovations. The role requires collaboration with stakeholders across Australia, strong documentation and communication skills, automotive trade expertise, and attention to detail.

Support tax compliance, reporting, governance, and advisory activities across the NRMA Group. Prepare tax effect accounting, income tax returns, GST, FBT, and statutory reporting; liaise with auditors and revenue authorities; maintain tax controls and frameworks; support acquisitions and integrations; improve processes through automation; provide forecasting information and guidance to junior tax staff.

Plan and perform authorised security testing across applications, APIs, infrastructure, networks, identity services, and cloud workloads. Operate security testing platforms, integrate security controls into development pipelines, conduct penetration tests and threat modelling, validate vulnerabilities, track remediation, and perform adversary emulation. Provide risk-based remediation guidance, automate security processes, and produce reports and metrics for technical, executive, audit, and governance stakeholders.

Responsible for safe navigation, managing crew and passenger satisfaction, ensuring compliance with maritime regulations, and maintaining vessel operations.

The Master <45m is responsible for safely navigating and managing the vessel and crew, ensuring compliance with maritime regulations and the overall satisfaction and safety of passengers.

Sell tickets and provide exceptional customer service aboard ferry and cruise services; identify cross-sell/up-sell opportunities; operate ticket booth systems and phones; follow policies and confidentiality; work casual 7-day rotating roster including evenings and peak events at Sydney harbour locations.