Jobs at Nylon

Own backend-heavy full-stack product surfaces from architecture through production operation. Responsibilities include building AI-powered answer experiences, identity and billing systems, APIs, integrations, and workflow features; managing observability, performance, incident response, and iteration based on user feedback. The role requires strong ownership, high agency, trade-off reasoning, AI tooling familiarity, and experience operating robust systems in production.

Own a product stream end to end by identifying customer problems, deciding what to build, developing and shipping full-stack solutions, and measuring adoption, retention, revenue, and production health. The role involves regular customer conversations with accounting and law professionals, rapid iteration, UX design using the company design system, observability, incident response, and AI-native development with Claude Code.

Own a customer-focused product stream end to end, from conversations with accounting and law professionals through product decisions, full-stack development, UX, deployment, and iteration. The role emphasizes customer discovery, rapid shipping, commercial outcomes, production health, observability, and ownership of adoption, retention, and revenue. Engineers work asynchronously, use AI-native development tools, and collaborate closely with product and customers.

Own backend-heavy full-stack product surfaces from architecture and delivery through production operations. Responsibilities may include answer retrieval and verification, identity and billing, public APIs, integrations, and AI-powered workflows. The role requires operational ownership, observability, performance management, incident response, clear written communication, and close product collaboration. The engineer will work remotely from Sydney with the New Zealand engineering team.

Owns product discovery, prioritization, scoping, delivery, and outcome measurement for AI-powered tools used by lawyers and accountants. The role may focus on answer experiences, integrations, workflows, or scale and self-service. Responsibilities include user research, analyzing feedback and usage data, making product trade-offs, collaborating with engineering and leadership, and improving adoption and impact.

Own product areas for an AI research platform serving lawyers and accountants. Identify opportunities through user research, customer feedback, usage data, and business priorities; define and prioritize initiatives; make product trade-offs; collaborate with engineering, leadership, and founders; and measure outcomes after release. The role requires legal or accounting practice or professional research experience, strong analytical and writing skills, AI interest, and permanent New Zealand work authorization. It is full-time and in-office in Auckland.

Own backend-heavy full-stack product surfaces from architecture through production operations. Responsibilities include building AI-powered answer experiences, identity and billing systems, public APIs, integrations, and workflow tools. The role requires partnering with product, making technical trade-offs, operating services, monitoring performance, responding to incidents, and continuously improving systems used by tax and law firms.