Teams at Ofload

Own a portfolio of strategic and enterprise customers, driving retention, margin, pricing, contract strategy, tenders, renewals, and negotiations. Build executive-level relationships across operations, procurement, finance, and supply chain. Analyze lane-level cost-to-serve, address margin leakage, lead strategic business reviews, resolve systemic issues, and mentor customer success managers. The role requires strong commercial ownership, analytical communication, and experience growing share of wallet while mitigating churn.

Own full-cycle B2B sales for fuel cards, bulk fuel, and finance products targeting Australian transport operators. Responsibilities include prospecting, pipeline management, qualification, closing, customer activation, retention, upselling, cross-selling, CRM maintenance, and meeting sales targets. The role requires frequent phone-based outbound selling, strong commercial and financial literacy, relationship building with owner-drivers and fleets, and collaboration with Marketing. Customer meetings, depot visits, and industry events are also part of the role.

Own transport solution design, pricing strategy, margin governance, carrier procurement, and network capability development. Translate customer requirements into scalable, competitive solutions while balancing service, cost, capacity, risk, and profitability. Partner with Sales, Finance, Customer Success, and Technology to improve conversion, retention, pricing accuracy, and carrier performance. Establish best practices, provide commercial insights to leadership, and influence cross-functional decisions as the subject-matter expert.