Jobs at REA Group

Build, run and evolve shared backend services, APIs, integrations and data capabilities for Financial Services consumer experiences. Own end-to-end delivery including design, release, monitoring and incident response. Improve platform boundaries, engineering practices, reliability, security and observability while mentoring teammates and supporting operational readiness in a regulated environment.

Build, run and evolve Mortgage Choice consumer digital experiences across mortgagechoice.com.au, minisites, calculators and lead/conversion flows. Own full technical delivery from discovery through release and monitoring, partner with product and design, improve architecture and tooling, ensure reliability, security and operational excellence, and mentor engineers.

Build and operate shared backend services, APIs, integrations and data capabilities for Financial Services consumer experiences. Contribute across discovery, design, build, release, monitoring and incident response while improving platform ownership, service boundaries, reliability, security and engineering practices in a regulated environment.

Manage a portfolio of agency and direct advertiser clients to meet sales targets by selling REA Media solutions. Drive new business, collaborate on integrated content-led campaigns, liaise with product and programmatic teams, and manage internal stakeholders to deliver strong customer relationships and long-term revenue growth.

Lead and coach a small team of Relationship Managers, manage and grow a portfolio of tiered customers, identify growth opportunities, drive product usage through business reviews, and coordinate across Hive specialists to deliver sales targets and exceptional customer experience.

Set and own strategy and roadmap for DevX platform products; lead end-to-end discovery, delivery, launch and support; prioritise investments, track product performance using data, and collaborate with technical and business stakeholders to improve developer experience.

Investigate and respond to fraud and privacy incidents, manage governance processes and incoming enquiries, escalate risks to Risk/Legal/Security, and collaborate with stakeholders to protect customers and improve controls while delivering excellent customer interactions.

The Customer Experience Specialist resolves customer issues via various communication channels, leveraging multiple systems, while promoting customer loyalty and operational excellence.

Senior media seller responsible for growing revenue across high-value agency and direct-advertiser accounts through consultative solution selling. Lead complex partnerships, drive new business, collaborate with programmatic and product teams, mentor junior colleagues, and manage stakeholders to ensure customer satisfaction and commercial outcomes.

Manage a portfolio of accounts to drive adoption, retention, and advocacy for REA SaaS products. Deliver value, monitor metrics, collaborate with Product/Marketing/Sales, identify risks/opportunities via analytics, and influence cross-organisational improvements to reduce churn and grow customer ROI.

Support execution of branded content campaigns across editorial, video, social and podcasts. Manage timelines, assets, approvals, client communications, reporting, social campaign setup/optimization, internal amplification, meeting notes, and assist with production budgets, contracts, purchase orders, invoicing and delivery.

Manage a portfolio of real-estate agency clients across NSW, ACT and NT to drive product adoption, onboarding, retention and satisfaction. Deliver training, proactive engagement, data-driven adoption strategies, issue resolution, cross-functional collaboration, and targeted churn mitigation while supporting product rollouts and customer success initiatives.

The Customer Support Manager leads a team to deliver exceptional customer service, drives performance improvement, and optimizes operational metrics for better efficiency and quality.