About BDO
At BDO Australia, our why is ‘empowering people, realising possibilities’. One way we bring this to life is by hiring and developing exceptional talent, to deliver on our wide array of audit, tax and advisory services.
About the Role
We’re looking for a Business Analyst to join our Enterprise Product Management team and help deliver enhancements to a national client collaboration platform used across BDO Australia.
In this role, you’ll work closely with the Product Manager, technical teams, and stakeholders across a range of service lines to shape business requirements, identify improvement opportunities, and support the delivery of automations, integrations, and process changes that align with strategic priorities.
This is a chance to contribute to a nationally significant, visible, and evolving product that plays a key role in driving operational efficiency and improving the staff and client experience.
About the Team
The Enterprise Procurement & Product Management Team is responsible for the strategic delivery, support, and optimisation of enterprise-wide products. We focus on user enablement, change management, and continuous improvement to ensure our products deliver real value across the organisation.
Key Responsibilities
Work with the Product Manager and stakeholders to define and document business needs, user stories, and acceptance criteria for product enhancements.
Contribute to the execution of the National Product Roadmap by analysing feature requests, documenting requirements, and identifying improvement opportunities.
Partner with technical teams to ensure business needs are translated into feasible, well-scoped technical solutions.
Facilitate alignment across service lines and regions through workshops, working groups, and ongoing collaboration to validate priorities and proposed changes.
Document current and future state processes and identify opportunities to streamline workflows and reduce manual effort.
Assist with user acceptance testing, coordinate rollout plans, and help prepare the business for successful adoption of new features and changes.
Support the ongoing refinement of delivered enhancements to ensure they continue to meet evolving user needs and business goals.
What You’ll Bring
A collaborative mindset and the confidence to work independently while supporting a cross-functional team.
Strong stakeholder engagement skills, with the ability to build trust, align priorities and influence outcomes across service lines and seniority levels.
A structured thinker who can break down complex problems into clear, actionable solutions.
Comfortable working through ambiguity and shifting priorities in a fast-paced product environment.
A natural sense of ownership and initiative, with a proactive approach to getting things done.
Clear and concise communication skills, both written and verbal, with the ability to adapt your style to different audiences.
A focus on continuous improvement, with the curiosity to ask thoughtful questions and follow through on ideas.
Qualifications & Skills
A bachelor’s degree in business, IT or a related field, or equivalent experience.
Demonstrated experience as a Business Analyst across both discovery and delivery phases.
Strong skills in documenting user stories, acceptance criteria, and process flows, with experience capturing both functional and non-functional requirements to support effective solution design and delivery.
Experience working on digital product initiatives, particularly those involving automations and integrations that improve user experience and efficiency.
Experience working in Agile or hybrid environments, with exposure to sprint planning, backlog refinement or iterative delivery practices.
Ability to work across multiple business units, managing competing priorities and stakeholder needs.
Strong analytical skills to assess requirements, identify potential challenges, navigate complex issues and develop effective, outcome-driven solutions.
Familiarity with SharePoint as a platform or application layer, and confidence working within the Microsoft 365 suite.
Proficiency in tools such as Monday.com, Visio and Mural for collaboration, task tracking and BPMN-based process mapping.
Certifications such as Agile Business Analysis (ICAgile), Lean Six Sigma (Yellow or Green Belt), or formal training in BPMN 2.0 are highly regarded. Familiarity with Microsoft 365 or SharePoint-specific training is also desirable but not essential.
Why BDO?
Working for BDO you will be part of a growing and market leading professional services firm.
Our national and global footprint provides our people with opportunities to work on interesting client engagements, across diverse industry sectors and services.
Our open and collaborative culture ensures access to Partners and professional mentors, to guide and accelerate your professional career, across a wide array of career pathways.
We provide our people with various health and wellbeing, social, financial, and professional development benefits to help realise what’s possible.
Participate in fitness challenges or take advantage of exclusive discounts to corporate health insurance, gym memberships and wellness facilities via our BWell program. Access benefits such as travel perks, retail discounts, free breakfast, employee referral rewards, study, and professional development support.
Our leave options cater to the unique needs of our people; and include enhanced family support, cultural and religious leave, and options to purchase additional leave. You can also give back and get involved in community initiatives via our BCaring program.
With a strong focus on learning and growth, we provide on the job training and formal development programs to help you succeed in your role and develop your skills and experience.
Our culture is underpinned by our core values (One, Bold, Human, Heart and Strive). We are proud to be recognised as an Inclusive Employer by the Diversity Council of Australia and an Employer of Choice by the Workplace Gender Equality Agency (WGEA).
