Commercial Analytics Engineer, Senior Manager

Who we are:

Founded in 2013, Ignition is the leading revenue generation platform for accounting and professional services businesses to spark greater efficiency and profitability.
Ignition automates and optimizes proposals, billing, payments and workflows in a single platform that fits seamlessly into existing technology stacks.

With a vision to transform how professional services and their clients do business together, Ignition empowers 7,250+ businesses to reach their full revenue potential.

To date, Ignition customers have engaged over 1.7 million clients and generated US $8b in revenue via the platform. 

Ignition’s global workforce spans Australia, Canada, New Zealand, the Philippines, US and the UK.

Company Values:

• We are better everyday
• We work without ego
• We are smarter together
• We hero our customer

Role location:

This is a full-time hybrid role open to candidates with full work rights based in Sydney, Melbourne, or Brisbane, offering flexibility to work from home and in the office as needed.

About the role:

As the Senior Manager, Commercial Analytics Engineer, you will lead Ignition’s commercial data analytics strategy and enable data-driven decision making across the business. You will design and deliver analytics solutions that provide critical insights into our revenue, customer trends, and financial performance. This role blends hands-on technical work with strategic leadership – you’ll work closely with Finance, Sales, Marketing, and Product teams to translate data into actionable recommendations.

What your day to day will look like:

• Analytics Strategy & Execution: Operationalising customer and business insights to drive decisions, targets and measure success metrics aligned with company goals. Develop and maintain our ARR (Annual Recurring Revenue) and associated data models in Data Warehouse and Looker. 
• Data Insights & Reporting: Build and maintain dashboards and reports that provide real-time visibility into sales funnels, customer behavior, and financial metrics. Analyze complex datasets to identify trends, opportunities, and risks, delivering actionable insights to senior leadership.
• Cross-Functional Collaboration: Partner with Finance, Sales, Marketing, Product and other teams to define key metrics and support strategic initiatives with data-backed analysis. Ensure alignment on data definitions and provide thought leadership in how data can drive growth and efficiency.
• Team Leadership: Partner and contribute with cross-functional data team/ contributors, promoting best practices in data quality, BI tooling, and analytical methodologies. Foster a data-driven culture where teams rely on accurate data for decision-making.
• Continuous Improvement: Own the integrity and reliability of commercial data. Work on improving data pipelines and processes in collaboration with our Data Engineering team to enhance the speed and accuracy of reporting and insights.

• Extensive experience in data & analytics (finance focus): Proven background (e.g. 7+ years) in business intelligence, data analytics or related field, with significant experience in financial or commercial analytics.
• Technical expertise: Strong proficiency in SQL and experience with data visualization/BI tools (e.g. Looker, Tableau or Power BI) to create insightful dashboards. Experience working with data visualization tools (e.g. Looker, Tableau, Power BI) and reporting platforms. Experience with data modelling, both with modelling techniques and technical tooling (e.g. dbt, LookML)
• Business acumen: Deep understanding of SaaS/business metrics and financial reporting. Able to translate complex data into clear business implications, especially around revenue, customer acquisition, churn, and other commercial KPIs.
  Leadership & communication: Demonstrated ability to lead projects or teams and collaborate with cross-functional stakeholders. Excellent communication skills are essential – you can convey analytical findings to non-technical audiences and influence strategic decisions.
• Agility and problem-solving: Thrives in a fast-paced, scale-up environment. Highly analytical and detail-oriented, with a track record of implementing process improvements and driving insights that impact company performance. (Bachelor’s/Master’s in Data, Finance, or related field preferred.)

What Success Looks Like:

Success in this role means making Ignition’s commercial operations truly data-driven. Within your first year, you will have established a reliable single source of truth for key revenue and customer metrics, enabling leadership to make informed strategic decisions with confidence. Your dashboards and analyses will be routinely used to identify growth opportunities and guide planning. Key stakeholders will view you as a trusted advisor, thanks to the actionable insights you deliver and the improvements you’ve implemented in data quality and reporting efficiency. Ultimately, your work will directly contribute to revenue growth, operational efficiency, and a stronger data-driven culture at Ignition, validating the critical impact of this role.

Why join us:

Join our global SaaS scale-up company where we foster a collaborative, open, and transparent culture and work without ego. Our team comprises curious and intelligent colleagues who embrace challenges. Here's what we offer:

• Employee stock options from day one
• 20 days of accrued annual leave/vacation plus 10 wellbeing days to prioritize yourself and your loved ones
• Additional paid day off to celebrate your birthday, along with volunteering leave
• Annual education allowance reimbursement to support your professional development
• Employee recognition program
• Quarterly wellness allowance to invest in your personal wellness
• Paid subscriptions to Headspace and LifeWorks EAP & Wellbeing Platform
• Flexible working arrangements, supported by WFH reimbursement and technology allowance to ensure your safety while working from home
• Personal tax return assistance (since we're in the accounting business!)
• Paid parental leave

Please consider applying, even if you don’t tick all the boxes. Research has shown that candidates from underrepresented minority groups often only apply for roles where they meet all the detailed criteria.  Experience comes in many forms, and skills are transferable. We are committed to adding diverse perspectives to our teams and encourage everyone to apply if interested.

Ignition is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Ignition is proud to provide employment and recruitment accommodations during the recruitment process. Once our team reviews your resume and contacts you if there is a fit, we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact [email protected]