Communications Manager, Brand & Comms

Posted 8 Days Ago
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Sydney, New South Wales
3-5 Years Experience
Healthtech • Software • Biotech • Telehealth
The Role
The Communications Manager will oversee content strategy and execution for Eucalyptus across various channels, develop medical content for distribution, shape the brand’s tone of voice, and support crisis communication. Collaboration with other teams and stakeholders is essential to drive impactful content and brand campaigns.
Summary Generated by Built In

Healthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard – and we’re gonna need all the help we can get…!

About Eucalyptus

Eucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world’s biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health.

Founded in Australia in 2019, we have now helped over 500K patients globally by combining technology, design and operational excellence to help patients access the best clinical support when they need it - wherever they are.

Our 5 clinics (Juniper, Pilot, Kin, Software, & Compound) focus heavily on personalising the experience for different demographics and are powered by a growing team across 5 countries (Australia, UK, Germany, Japan, and the Philippines).

We’ve raised over AUD$160M in funding from Aussie and Silicon Valley investors who were early backers of Uber, Canva and AirBnb. With plans to launch into several more markets, offline channels, and tackle new conditions.

We’re looking to continue building our team of executional weapons who are passionate about healthcare, aren’t afraid to work hard, and invest in others through direct and honest feedback. This approach enables us to make the most impactful changes to improve the health of millions of patients globally.

About the role (What you’ll be doing)

  • Content planning and execution across Eucalyptus owned channels (website management, social, newsletter etc), conferences and events
  • Distributing medical content (owned research and studies) demonstrating our patient outcomes across Eucalyptus and its digital clinics including developing efficacy statements that can be used in market
  • Develop and craft compelling written content across different formats such as social, brand assets, blog posts, reports, op-eds, video content
  • Shape Eucalyptus’ tone of voice for our key audiences and champion the application across the business
  • Craft editorial pitches for media pitching for Eucalyptus and our digital clinics, including compiling research and case studies
  • Build Eucalyptus’ subject matter experts profiles within our content and media pitches
  • Support Brand & Comms Lead in compiling reactive media comms and any crisis comms management
  • Plan and execute alongside Brand & Comms and creative teams to drive PR-led or integrated brand campaigns across our digital clinics
  • Collaborate on any employer brand and internal comms initiatives with People & Culture
  • Collaborate with our design & studio team to bring content to life across static and video assets
  • Work with key stakeholders across Growth, Clinical, Research, Public Policy, People & Culture to drive initiatives and impactful content

About you (Who you are)

  • 4+ years experience working in PR agency, publishing media house or similar start up / scale up company like Eucalyptus
  • Strong copywriting skills with the ability to create effective storytelling
  • Comfortable with fast-paced environment
  • Comfortable with changing priorities and navigating through vague problems

Why you should join Euc

  • Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday and work amongst people who care deeply about our patients. You’ll be given autonomy to tackle interesting problems and receive regular feedback from a supportive team
  • We move at incredible speed - You’ll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high quality outcomes faster than our competitors. You’ll **spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn’t have it any other way
  • We will invest in your career - You’ll get access to an annual professional development budget, mentors and buddies to ensure that you have the support you need to level up. You can expect regular performance and pay reviews as your career grows. We're championing the next generation of talent – Euc has been recognised in Hatch's Hotlist as a Australia's top employer, as rated by Gen Z's.
  • We are all owners - You’ll be given equity to ensure that you are able to benefit in the upside of your contribution in helping Euc grow. Your ideas will be valued regardless of your role, you will have ownership over the projects you work on which will feel both terrifying but extremely fulfilling
  • We play as hard as we work - You’ll experience our frequently catered wellness themed talks, exercise classes, whoops to track your wellbeing, free barista coffees, funded social clubs and quarterly rooftop parties…we know how to let our hair down!
  • We’ll have your back when you need us the most - You’ll be able to lean on a range of leave offerings to support you when needed, this includes: personal health and professional development leave, a generous parental leave that offers 20 weeks paid leave for a primary carer, additional miscarriage leave (see more on Kin Fertility’s #WeNeedMoreLeave campaign), as well as our Employee Assistance Programme

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

The Company
HQ: Sydney, New South Wales
479 Employees
On-site Workplace
Year Founded: 2019

What We Do

At Eucalyptus, we run a trusted group of digital healthcare clinics on our telehealth platform including Pilot (men’s health), Kin (fertility), Software (dermatology) and Juniper (weight loss and menopause). Our mission is to bring high-touch, high-quality healthcare to patients around the world by empowering practitioners with technology. Since 2019, we’ve facilitated over one million consultations across Australia, the UK and Germany. With every consult, we’re breaking down boundaries to better health by providing better access to care, stigma-free experiences, and continuous support. Our commitment to providing better patient experiences is matched by our stellar record of patient safety. To learn more about Eucalyptus, visit our website

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