Communications Manager

Company Description

Welcome to This Australian Life. 

From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.

We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart. Why not see where we can go?

Job Description

We have a permanent opportunity available for a Communications Manager to join TAL’s Marketing, Communications and Proposition Development team. This team provides strategic and operational support to TAL's Group Life and Retirement business unit through the design, development, and delivery of B2B and B2B2C activities.

As a Communications Manager you will be responsible for the development and implementation of the communications and content strategy for the Group Life and Retirement business. This includes the end-to-end process of content production, review, sign off and publication across multiple channels and for a variety of audiences.

In this role you will: 

• Work with the Senior Manager, Marketing and Communications to develop a content strategy for the Group Life and Retirement channel that supports all aspects of TAL’s growth and value-build objectives.
• Leverage integrated content across multiple channels (social media, web, email, print) to build and raise TAL’s profile across the industry and towards targeted segments. 
• Develop strong relationships with stakeholders across TAL to understand business line objectives and ensure external and internal messages are consistent.
• Manage all aspects of Group Partner and Member content strategy planning and pipeline including research, revision, production, and distribution.
• Craft messages and produce content deliverables for all communications channels (websites, newsletters, social media etc) and audiences.
• Work with the different Account teams to write and review content to support fund communications, campaigns, and member content.
• Proactively seek opportunities for content creation for the key audience groups and leverage across channels.
• Proofread materials to ensure all communications are on brand and aligned to the needs of the audience.
• Develop communications plans with clear objectives and embed evaluation and reporting processes to monitor content effectiveness against communications objectives.
• Provide general communications and administrative co-ordination and support for broader events management and channel marketing functions as required.

Qualifications

• Minimum 7 years’ experience in a Communications, Media, or Corporate Affairs role within financial services
• Tertiary qualification in marketing, communications, journalism, or relevant field
• Proficient in Microsoft Office
• Proven writing and copy-editing skills, with outstanding command of the English language
• Demonstrated experience in communications strategy development and execution
• Ability to translate complex and technical messages into meaningful communications for relevant audiences
• Excellent interpersonal skills with ability to build strong stakeholder relationships
• Highly responsive and proactive self-starter with ability to execute work independently
• Ability to manage challenging deadlines, multiple and conflicting priorities
• Ability to think strategically and creatively and execute with strong attention to detail

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems. 

As part of the recruitment process, there are a number of checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

Additional Information

At TAL we value diversity in all its forms and are committed to fostering an inclusive and equitable culture for all our people. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply. Even if you don’t check every box in the criteria above, we encourage you to apply today or get in touch with us here. 

To provide you with the best experience, we can accommodate you at any stage of the recruitment process. Simply inform our Recruitment team at any time.

TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice. We are proud to be a member of Diversity Council Australia and the Australian Network on Disability. For information on our reconciliation journey, take a look at our Innovate Reconciliation Action Plan.

We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture.
We extend this acknowledgment to the many Traditional Lands that we operate across and pay our respects to Elders past, present, and emerging.

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Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.