The Claims Consultant manages Retail Income Protection claims, ensuring exceptional customer service and compliance with policies, while liaising with various stakeholders.

Manage life insurance claims from start to finish, ensuring a seamless experience for customers and delivering quality health and claim outcomes.

As a Claims Consultant, you'll manage life insurance claims, ensuring customer satisfaction while complying with policies and legislative requirements. You'll communicate with clients and stakeholders, analyze claims, and mentor junior staff.

Manage life insurance claims end-to-end, providing exceptional customer service and communication. Collaborate with medical professionals and assess claims effectively.

As a Senior Claims Consultant, manage complex Life Insurance claims and provide high-quality customer service while mentoring junior staff.

Manage life insurance claims from start to finish, providing exceptional customer service and communication regarding claims status and outcomes.

Lead the Claims Quality Assurance team, focusing on claim assessment, risk management, customer service, and continuous improvement initiatives while managing staff and ensuring compliance with policies.

Coordinate and manage escalated complaints through internal and external dispute resolution processes while ensuring compliance and quality assurance. Analyze complaint trends and support training initiatives for continuous improvement.

The Senior Claims Consultant manages Group Life Insurance claims, ensuring compliance and delivering exceptional service by analyzing claims and mentoring junior staff.

As a Senior Claims Consultant, you'll manage complex Group Life claims, provide exceptional customer service, and mentor junior staff while working with various stakeholders to ensure quality claim outcomes.

Join the Customer Experience team, assisting customers with inquiries, resolving issues, completing admin tasks, and supporting team members while following compliance regulations. Full training provided in life insurance.

The Claims Customer Solutions Analyst analyzes customer impact from remediations and supports the delivery of remediation activities within TAL. Responsibilities include conducting root cause analysis, formulating strategies, and maintaining data quality for reporting.

The role involves analyzing customer impacts, delivering remediation activities, and coordinating with stakeholders to enhance customer solutions and operational resilience.

The Partnership Manager will manage relationships with superannuation partners, handle inquiries, collaborate with internal teams, and support improvement initiatives. Focus on exceptional service and stakeholder engagement is essential.

Manage and strengthen partnerships with key corporate and trustee partners, support operational needs, and drive improvements using data and feedback.

The Partnership Analyst role involves providing operational insights, managing relationships with partners, ensuring contractual obligations are met, and facilitating queries from fund administrators.

The Claims Consultant manages Lump Sum claims proactively, ensuring compliance with TAL's policies, providing high-quality customer service, and supporting continuous improvement initiatives.

The Senior Business Analyst will support Finance Data Strategy transformation by implementing data management strategies and ensuring data integrity in Finance processes.

The Corporate Client Services & Hospitality Specialist will provide welcoming reception services, coordinate meeting bookings, and manage visitor access while ensuring a professional environment.

The Recovery and Support Specialist assists clients in recovery after a claim, collaborating with consultants and providers to manage tailored programs while ensuring empathy and professionalism.