The Site Reliability Platform Engineer ensures platform reliability at scale, leads CI/CD practices, automates processes, and mentors engineers while driving incident responses.

The Claims Portfolio Manager enhances TAL's claims portfolio by using data insights to drive decision-making, improve claim outcomes, and ensure governance and integrity in claim processes.

Manage TAL's heritage investment portfolio, ensuring product compliance, driving improvements, and delivering stakeholder insights to ensure regulatory confidence and customer satisfaction.

The Program Manager leads TAL's claims platform modernization, overseeing the migration from a legacy environment to a cloud solution, ensuring strategic planning and stakeholder engagement.

Manage a portfolio of complex Group Life Insurance claims, assessing eligibility, analysing medical and financial information, communicating with customers and stakeholders, developing return-to-work plans, leading case conferences, and mentoring junior staff to deliver high-quality claim outcomes in line with regulatory and policy requirements.

Provide risk and compliance advice for Group Life & Retirement, assess controls and incidents, drive remediation, report on incidents and trends, coach teams, and partner with Line 1 and Line 2 to ensure regulatory compliance and strong risk culture.

Manage end-to-end Group Multi life insurance claims (TPD/IP), interpret legacy policy terms, assess and finalise payments, engage medical and legal specialists, and deliver clear communication and support to customers and stakeholders.

Manage Group life insurance claims (TPD and IP) end-to-end, assess and finalise payments, engage medical/legal specialists and third-party providers, maintain clear customer and partner communication, and participate in case discussions to deliver timely, high-quality claim outcomes.

Manage end-to-end group life insurance claims (TPD and IP) for the REST fund, assess and finalise payments, engage medical, legal and rehabilitation specialists, communicate with customers and stakeholders, and participate in case conferences to deliver quality health and claims outcomes.

Support the Customer & Brand team in executing risk management activities, including assessments, incident management, and compliance with financial regulations.

The Risk Analyst will manage risk incidents and breaches, strengthen risk effectiveness, provide compliance advice, and support business processes to ensure sustainability in TAL's services.

Lead a Claims Quality Assurance team to ensure accurate life claim assessments, drive risk management and continuous improvement, resolve escalations, support complex claims, oversee operations and reporting, and develop staff while delivering QA-driven remediation and projects.

The Commercial Reporting Analyst will manage insurer commission processes, produce reports, support accounting activities, and maintain data integrity to provide valuable insights for decision-making.

The TAL graduate program immerses graduates in various business areas, offering rotations, mentorship, and professional development to foster leadership skills for future roles.

As a Claims Technical Specialist, you will provide technical guidance across various claims, coach Claims Consultants, and ensure quality outcomes while adhering to compliance standards.

The Senior Risk Analyst - Legal manages risk incidents, executes controls assessments, drives compliance with frameworks, and fosters a proactive risk culture.

The Accountability Manager ensures the Accountability Framework is implemented across the business, provides compliance oversight, and offers expert advice to senior leaders.

As a Senior Claims Consultant, manage complex Life Insurance claims and provide high-quality customer service while mentoring junior staff.

The Business Resilience Manager will enhance organizational resilience, oversee continuity documentation, manage recovery strategies, and collaborate with various stakeholders to ensure operational preparedness during disruptions.

Lead a high-performing claims team, ensuring compassionate customer experiences while maintaining compliance and managing risks. Champion service improvements and operational excellence, fostering development among team members.