Company Description
Whether you’re working from home or on your way to the office, chances are you’re probably reading this because you’re seeking a new adventure, or you’re up for a new challenge. GROW Inc might just be that for you!
So, who is GROW Inc?
Founded in 2016, we’re the Australian FinTech success story you probably haven’t heard about. We’re solving big problems in the Superannuation and Managed Funds industry. The administration platforms (the software that tracks everything to do with your super) are built on things you or your parents would recognise from the glory days of 90’s computing.
How are we doing it?
We’re solving this by disrupting the wealth management industry with DLTA, our platform built on Distributed Ledger Technology which improves the financial wellbeing of Australians. We’re making Super more timely and information more accessible whilst enabling wealth management companies to offer more cost effective solutions.
We’re rebels with a cause. We’re authentic, diverse, and embrace our differences as we continue to put a dent in the universe. We know diversity of thought helps us to build better solutions for our customers which is why we encourage the entire GROW team to bring their whole selves to work each and every day.
Job Description
We are currently hiring for a number of Data Support Specialist's to join our team at GROW! As a Data Support Specialist, your role will involve:
-
Processing - Process all assigned work within the contracted SLA
-
Annual Statements - Ensure all annual statement activities are actioned within agreed time frames. This will require liaising with internal and external clients
-
Annual Review - Ensure all year end annual review activities are allocated and actioned within agreed time frames.
-
Reporting - Ensure all Trustee/Board & Regulatory Reporting is delivered within agreed SLA’s
-
Fund level services - Completion of all regular fund related processes including regular fee and premium allocations, duplicate member identification etc.
-
Incident & Risk Management - Ensure all risks and incidents identified are raised immediately with your Stream Lead or Manager, including supporting in any root cause ( to reduce further risk) and active participation in the rectification process.
-
Stakeholder management - Work with key stakeholders (internal and external) to ensure reporting obligations are met, enquiries managed and that issues raised are remediated. (ATO, Centrelink, Superchoice, Chandler)
Qualifications
At GROW, we believe that experience and passion matter more than just qualifications on paper. However, to be successful in this role, we’re ideally looking for candidates based in Melbourne or Sydney who have:
- 3+ years of Business Analysis/Data Analysis experience
- Experience/product knowledge in Superannuation
- Strong written and verbal communication skills
- Strong Microsoft Excel skills
- Great problem-solving abilities and the ability to engage multiple stakeholders effectively both internally and externally
We value diversity of thought and believe that everyone has the ability to make a difference here at GROW. We understand that you may not meet every requirement requested, however if you’re inspired by our mission and feel that you’d be a great fit for our team then we’d still love to hear from you.
Additional Information
Why you’ll love working at GROW
- Birthday Leave - Take an extra day off per year on your birthday!
- Weekly Pay Cycle - No more waiting for PayDay!
- Hybrid Work Arrangement - We have a true hybrid arrangement!
- Exciting Discounts - Think movie tickets, gift cards & even electronics
Looking for a job can be stressful and we don’t want you agonising over the wording of your cover letter, so don’t include one. Just make sure your CV is well-written and detailed enough so we can get a better idea of the type of person you are. Even if you don’t meet every single requirement, but you feel inspired to join our mission, we encourage you to send in your application. You never know, you could be the perfect person to join our team!
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant
#LI-HYBRID
What We Do
GROW Inc develops powerful, modern technology to help you make a genuine difference to the financial wellbeing of your people. Our user-friendly software solutions built on Distributed Ledger (Blockchain) Technology are designed to allow financial institutions across superannuation and managed funds to provide more efficient, more reliable and more secure services to their customers. DLTA, our flagship product, is currently in the hands of tens of thousands of people and was created to challenge the status quo of legacy platforms and to solve the unique set of problems faced by the financial services industry - all with the customer at the forefront of our mind. We’re building future-proof technology, but we also believe that technology isn’t enough by itself - to achieve the right outcomes, you need the right people. We are a unique and diverse group who all share the common goal of making an impact on the people around us through our work.
