Digital Product Manager

• Take your career further than you ever imagined with diverse roles and opportunities for personal and professional development.  
• Shape the future of insurance with innovative ideas and technologies that improve the lives of millions of Australians 
• Our competitive benefits package includes everything from financial literacy to health and wellness initiatives, designed with your well-being in mind 

Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we're driven by big ambitions and empower to create better products and services. 

Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities. 

Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance. 

So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer. 

The Digital Product Manager plays a strategic leadership role responsible for shaping the vision, roadmap, and delivery of digital products that align with broader business goals. This role combines user-centric thinking, commercial awareness, and strong stakeholder engagement to ensure products deliver measurable value to customers and the organisation.

In this role you will: 

• Define and communicate the product vision, strategy and roadmap that aligns with TAL's growth objectives and broader business goals, identifying opportunities where emerging technologies including AI can create customer and business value.
• Conduct user research, synthesise market trends, competitor analysis and industry developments into actionable insights. Identify and evaluate AI use cases that solve customer problems or enhance product experiences through automation, personalisation and intelligent decision-making.
• Lead cross-functional teams through discovery and delivery phases, collaborating with design, engineering and QA to test assumptions, design experiments and iterate on solutions. 
• Own the end-to-end lifecycle of products from conception through to retirement, ensuring digital products deliver exceptional customer experiences.
• Collaborate with Partnerships and Business teams to develop and execute product launch strategies, driving adoption through clear positioning and value communication.
• Build and maintain strategic relationships across internal teams (Partnerships, Proposition, Risk, Architecture, other delivery teams) and external partners (administrators, superannuation partners, third-party providers).
• Evaluate and implement AI-enabled capabilities that improve efficiency, enhance customer experience and drive business outcomes. Contribute to improving our robust digital infrastructure including analytics platforms, experimentation frameworks, API ecosystems and personalisation engines.

• Desirable: 5+ years experience in product management, within the insurance/ technology sector
• Strong understanding of customer-centric product development including articulating benefits and value proposition
• Excellent communication and collaboration skills, ability to adapt to change, build relationships with a broad set of stakeholders, and demonstrate initiative
• Ability to analyse data and market trends to drive strategic decisions
• Leadership capability, influencing business stakeholders and mentoring more junior team members
• Proven track record of delivering successful products in a cross-functional environment including feature specification, Product Delivery, Quality Assurance and working in an Agile environment
• Demonstrated ability to identify, evaluate and work through AI use cases to determine product fit, technical feasibility and business value
• Understanding of AI capabilities and limitations, with ability to translate business problems into potential AI-enabled solutions

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:  

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index  
• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change  
• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan. 
• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.  
• Need adjustments during the recruitment process? Let our team know by getting in touch with us here—we’re here to support you. 

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.   

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.  

#LI-Hybrid   

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.