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Pfizer

[Vaccine HSP] Healthcare Solution Partner, manager

Posted 24 Days Ago
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Hybrid
2 Locations
Senior level
Hybrid
2 Locations
Senior level
The role involves providing educational content to healthcare professionals, improving medical access, and enhancing patient outcomes through strategic planning and collaboration. Requires over 5 years of experience in customer-facing roles, especially in sales or medical affairs, with strong communication and leadership skills.
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職務の目的
HSPは担当する疾患領域において高い専門知識を有し、HCPに対して専門的な教育的または科学的コンテンツを提供することで、患者や社会の価値共創に貢献する。
  • ブランドプランに基づく戦略的活動を通じ、担当疾患に対する医療アクセスを改善する
  • 教育的プログラムの提供を担い、科学的な情報提供活動を通じた医療課題の解決に取り組む
  • 高い専門性を活かした情報提供活動通じて顧客ニーズ、インサイトを把握し、自らもDemand Generation(処方依頼を伴う情報提供活動)を行うことで、顧客体験の向上に努める

ブランドプランに基づく戦略的活動
  • 深い科学的専門知識に基づく情報提供活動を行うことで患者アウトカムの改善を支援する
  • 疾患認知、診断、治療、保険償還に対する教育的• 科学的情報提供を通じて、医療アクセスを加速する
  • ブランドプランに基づいた医療課題解決のためのプランを策定し、エリアごとに実行する
  • エリアの課題解決のためにロールコラボレーションを推進する

教育的プログラムの提供
  • ファイザーのスピーカープログラムを計画および実行し、Dr to Drチャネルを通じて教育的および
  • 科学的コンテンツを提供する
  • 上記の活動を行うためにオピニオンリーダー、医学界のリーダー、HCPまたは他の専門家との連携を促進する
  • ファイザーの外部資金(スポンサーシップなど)のために学会と連絡を取り合う

顧客体験の向上
  • Proactive資材/Reactive資材を活用した高い科学的専門知識による情報提供活動を通じて患者アウトカム改善を支援する
  • 質の高い情報提供を行うことで担当エリアの成果責任を負う

処方依頼を伴う情報提供活動
  • アサインされた担当エリア(都道府県• エリアレベル)のTA製品の成果責任をもつ
  • 厚生労働省の「医療用医薬品販売情報提供活動に関するガイドライン」を遵守した活動を行う

社内連携のハブ
  • 社内の他のCF社員との連携のハブとして、プロアクティブでシームレスな連携を行い、顧客体験の最適化を行う

希望するスキルセット
経験と背景
  • カスタマーフェーシング部署(営業、メディカル等)で5年以上の経験または同等の経験があることが望ましい

必要なコンピテンシー
  • 主要な問題を特定する分析能力
  • 製品、治療/疾患領域に関する深い知識
  • コミュニケーションとネットワーキングスキル
  • リーダーシップ
  • 強い当事者意識
  • ネイティブ/ネイティブレベルの日本語スキル

望ましいコンピテンシー
  • TOEICスコア550以上

【社員種別】 正社員
【 勤務地】 本社含め全国
English as follows
Position Purpose
  • HSP contributes to the co-creation of value for patients and society by providing professional educational or scientific content to HCPs with high level of expertise in assigned disease areas.
    • Improve medical access based on each brand plan
    • Provide educational programs and address medical issues through scientific information provision activities
    • Meet customer's needs and insights by leveraging HSP's high level of expertise
    • Engage in Demand Generation (information provision activities accompanied by prescription requests) to enhance the customer experience

Responsibility
Strategic activities based on brand plans
  • Support improvement of patient outcomes by providing information based on deep scientific expertise
  • Accelerate medical access through educational and scientific information provision regarding disease awareness, diagnosis, treatment, and insurance reimbursement
  • Develop and implement plans to solve medical issues based on brand plans, tailored to each area
  • Promote role collaboration to solve area-specific issues

Provision of educational programs
  • Plan and execute Pfizer's speaker programs, providing educational and scientific contents through Dr to Dr channels
  • Promote collaboration with opinion leaders, medical association, HCPs, or other experts to carry out the above activities
  • Communicate with academic societies for Pfizer's external funding (such as sponsorships)

Enhancement of customer experience
  • Support improvement of patient outcomes through information provision activities utilizing proactive and reactive materials with high scientific expertise
  • Take responsibility for the outcomes in the assigned area by providing high-quality information

Information provision activities with prescription requests
  • Take responsibility for outcomes of TA products in assigned area (prefecture/area level)
  • Conduct activities in compliance with the MHLW guidelines on information provision activities for prescription drugs

Hub for Role Collaboration
  • Collaborate with other Role proactively and seamlessly to optimize the customer experience

Desired skill
Experience and Background
  • More than 5 years of experience in sales or medical affairs

Required Competencies
  • Analytical ability to identify key issues
  • Deep knowledge of products, therapeutic/disease areas
  • Communication and networking skills
  • Leadership
  • Strong sense of ownership
  • Native or Native-level Japanese

Preferred Competencies
  • TOEIC* score of 550 or higher is desirable

Employment Type: Full-time employee
Location: the headquarters
*TOEIC: Test of English for International Communication
Organizational Relations
  • Health Representative (HR)
  • Area Healthcare Partner (AHP)
  • CF-SME (MAS/SP-SME)
  • Non-CF Commercial Functions (e.g., Marketing)

Application Requirements
  • Mustbe able to relocate nationwide
  • Eligibility(RANK3or higher)
  • Application form can be in Japanese

Work Location Assignment: リモート - フィールドベース
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Mkt & Sales/Commercial Bus
#LI-PFE

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