Bring your expertise in business integration and process improvement to a role with global impact. Help shape how an international travel services business designs, implements, and sustains a strong control environment. Work with cross-functional partners to embed consistent governance, reporting, and risk discipline. Deliver clear executive communications that drive decisions. Grow your leadership in a fast-paced, evolving environment.
Job summaryAs an International Business Support, Associate in the international travel services integration team, you will help drive integration execution and strengthen a consistent, sustainable control environment across business processes. You will partner closely with stakeholders across the first and second lines of defense to assess current-state practices, identify gaps, and implement practical improvements. You will also produce clear status reporting and executive communications to enable timely decisions and accountable delivery.
Job responsibilities- Lead integration planning and execution across multiple workstreams, applying risk and control governance concepts during location and operating model working sessions
- Partner with business, operations, legal, compliance, risk, audit, and technology stakeholders to promote consistent operational risk practices and control programs
- Assess the existing control environment for newly acquired or newly integrated businesses and identify opportunities to strengthen controls and reduce risk
- Develop, implement, and maintain control frameworks, governance, and reporting for new and emerging business activities
- Enhance existing frameworks to improve consistency, sustainability, and readiness for change across business processes
- Coach and advise controls partners on risk concepts and control evaluation practices, including identifying issues that may drive financial loss, regulatory exposure, or reputational risk
- Create and deliver executive communications, integration updates, and status reporting for senior leadership audiences
- Minimum of 5 years of experience in business integration, project management, program management, or a related discipline
- Bachelor’s degree or equivalent practical experience
- Demonstrated knowledge of risk and control concepts, including control design and control execution activities
- Demonstrated ability to influence senior stakeholders and navigate conflict to drive decisions and outcomes
- Demonstrated ability to work independently and adapt quickly in ambiguous or changing environments
- Strong written and verbal communication skills, including experience preparing executive-level materials
- Proficiency in Microsoft Office (Word, Excel, PowerPoint), including building clear, actionable presentations and status reports
- Willingness and ability to work a mid-to-night shift schedule aligned to business needs
- Experience in the travel industry
- Experience supporting local legal, regulatory, and compliance requirements across international markets
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
FROSCH is Chase's best-in-class travel business, delivering exceptional customer service, industry-leading expertise, and meaningful travel experiences to our clients. For more than 45 years, FROSCH has been a travel company of choice, building a client-centered service model and employee-focused workforce. Now, as a part of the Chase family, FROSCH is expanding its network to deliver global travel management and luxury travel planning to even more people — all in service of Chase's core mission to help customers make the most of their money.
For both our employees and businesses, we are driving success in a diverse culture with a commitment to creating an environment where everyone belongs. Positions within FROSCH provide numerous opportunities for meaningful growth in a firm dedicated to inclusivity, development, mobility, and career advancement. We are hiring best-in-class talent who are passionate, entrepreneurial, and want to work in a globally diverse organization with a strong team culture. New team members will be part of an exciting transformation as we build competitive strategies, leverage new and innovative technologies, and create industry-leading teams.
