Manage and optimize manual payment lifecycle operations, including researching exceptions, analyzing payment data, ensuring accurate fund transfers, and strengthening technical, financial, and operational controls. Define project requirements and metrics, support process optimization, apply systems architecture and automation knowledge, collaborate with stakeholders, and contribute to cybersecurity and anti-fraud practices. Coach junior team members and support continuous improvement across global payments operations.
Are you ready to make an impact in the world of digital payments? Join our team where your analytical prowess and problem-solving skills will help shape the future. We offer a stimulating environment with opportunities for constant learning and expanded responsibilities.
As a Payment Lifecycle Analyst within Payments Operations, you will play a pivotal role in ensuring the smooth transfer of funds between various parties while enhancing our payment operations framework. You will leverage your knowledge of automation technologies and systems architecture to process payments across various products and parties. Your responsibilities include identifying and resolving issues, making decisions guided by established practices, and contributing to short-term operational goals. You will engage with stakeholders, manage projects, and spur continuous improvement initiatives, building strong working relationships with internal lines of business. Your ability to understand and apply cybersecurity controls, anti-fraud strategies, and data analysis techniques will be key to your success in this role.
Job responsibilities
As a Payment Lifecycle Analyst within Payments Operations, you will play a pivotal role in ensuring the smooth transfer of funds between various parties while enhancing our payment operations framework. You will leverage your knowledge of automation technologies and systems architecture to process payments across various products and parties. Your responsibilities include identifying and resolving issues, making decisions guided by established practices, and contributing to short-term operational goals. You will engage with stakeholders, manage projects, and spur continuous improvement initiatives, building strong working relationships with internal lines of business. Your ability to understand and apply cybersecurity controls, anti-fraud strategies, and data analysis techniques will be key to your success in this role.
Job responsibilities
- Utilize independent judgment and technical expertise to resolve exceptions and enhance control environments for technical, financial, and operational processes.
- Conduct research and data analysis to address non-routine payment lifecycle issues and ensure accurate, timely fund transfers across various products.
- Define project requirements and metrics using process models, and lead or contribute to process optimization initiatives to improve quality and customer experience.
- Apply knowledge of systems architecture and automation technologies to support process optimization and build effective relationships with stakeholders and teams.
- Coach, train, and mentor team members to uphold high service standards and serve as an escalation point for junior team members.
Required qualifications, capabilities, and skills
- Advanced knowledge of global payment processing operations and systems architecture to support operational efficiency and change management.
- Proficiency in data analysis techniques to interpret and communicate insights for informed decision-making with senior stakeholders.
- Commercial and growth mindset to adapt to fast-paced environments and new business initiatives, with strong interpersonal and communication skills.
- Understanding of cybersecurity controls and anti-fraud strategies to protect information and systems, and ability to navigate dynamic environments with evolving priorities.
- Familiarity with continuous improvement methodologies and design-thinking techniques to drive continuous improvement initiatives.
Preferred qualifications, capabilities, and skills
- Knowledge of ISO or Swift message processing or management.
- Experience with operations, controls and problem solving related to Payments, Cash, Treasury Operations.
- Experience in global payments and understanding of accounting and money movement processes.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Similar Jobs
Financial Services
Lead international business integration across multiple workstreams, strengthen risk and control environments, assess gaps, implement governance frameworks, and improve operational processes. Partner with business, legal, compliance, risk, audit, operations, and technology stakeholders. Prepare executive communications, integration updates, and status reports while advising controls partners and supporting decision-making in a fast-changing global travel services environment.
Top Skills:
ExcelMS OfficeMicrosoft PowerpointMicrosoft Word
Financial Services
Manage legal entity-wide projects, governance initiatives, controls, audit and regulatory deliverables for the Philippines business. Develop executive presentations and business analyses, coordinate cross-functional workstreams, identify and mitigate risks, maintain documentation, and support strategic business opportunities. The role also organizes leadership events, improves business processes, and partners with senior country and global stakeholders to strengthen operational effectiveness.
Top Skills:
Ai ToolsExcelMS OfficeMicrosoft PowerpointMicrosoft SharepointPivot Tables
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Supports sales teams and channel partners by learning customer discovery, identifying expansion opportunities, solving technical challenges, demonstrating Atlassian solutions, and gathering customer feedback. The role develops product expertise, collaborates throughout the sales cycle, influences technical and business stakeholders, and helps customers connect Atlassian software to business outcomes.
Top Skills:
Artificial IntelligenceAtlassian Product SuiteCloud Software
What you need to know about the Sydney Tech Scene
From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.
