Manager, Global Events Security

Gartner's Protective Services team delivers world-class security support for events and offices around the globe. As a key member of the team, you will help protect Gartner's people, brand, and operations by leading security and safety programs for high-profile events, managing risk in dynamic environments, and partnering closely with internal and external stakeholders. This role is ideal for a security professional who thrives in a fast-paced, global setting and is energized by solving complex challenges while delivering exceptional service. This opportunity allows you to leverage your security expertise, risk management acumen, and operational leadership skills to support some of Gartner's most impactful global experiences while enabling safe, seamless event execution.

What you will do:

• Assess, identify, and implement appropriate security and safety standards, guidelines, plans, and measures for Gartner events based on type, location, and risk profile
• Partner with Gartner Conferences and events teams to determine and implement appropriate security measures
• Manage event security vendor(s) ensuring that security planning and on-site security is executed to Gartner standards
• Manage relationships with venue security & safety teams, venue management, and local law enforcement in Gartner event locations
• Ensure that Gartner events, venues, and vendor services meet all legal requirements for security and health & safety
• Manage event security vendors to ensure optimal performance and excellent customer service
• Implement event security crisis management plans and processes.
• Respond to emergencies as they arise, ensuring proper communication is sent out to those involved and/or affected, while maintaining proper client/security relationships through the contact and support.
• Execute against executive and VIP security standards and measures.
• Partner with GSS partners to ensure that event-specific intelligence gathering and notification processes are in place.
• Liaise with external industry resources (e.g. law enforcement, government, emergency responders, industry peers & associations, etc.) on event security best practices.
• Support other executive protection, regional, and site-specific security incidents and issues as necessary.

What you will need:

• Minimum of 7-10 years of event security operations experience desired, preferably with private-sector organizations for events up to 10,000 people
• Fluency in English is required, strong Japanese listening and speaking skills are preferred
• Excellent collaboration skills and ability to build effective relationships with teams, stakeholders, vendors and clients with a true “team player” mindset
• Operational experience managing security vendors, guard services, and hotel/venue security teams
• Expertise in threat management, threat assessment, protective intelligence and personal protective processes
• Strong understanding of industry specific legislations and compliance requirements
• Ability to articulate how skills learned in previous roles can be applied to complex client issues in the commercial security sector
• Sound operational judgment, as well as flexibility to shifting priorities and challenges
• Ability to identify and define objectives, manage resources, and operate within a budget plan
• Highly effective verbal and written communication skills
• Demonstrated presentation and communications skills and ability to speak to senior audiences with subject matter mastery
• Proficient with all basic Microsoft computer software programs and communications techniques
• Industry certifications are preferred, but not required

Additional Requirements:

• Must have the ability to travel globally up to 40% and have a current passport
• Ability to work across diverse markets throughout APAC, especially in Australia, Japan, and India
• May be required to work evening or weekend hours in support of event and to support response to security incidents

• Must be able to conduct routine security functions including walking, climbing stairs, and standing at stationary posts

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

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Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

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At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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