Manage national and major end user customers in the foodservice industry, driving sales growth and maintaining customer contracts while reporting industry trends and performance.
Position Title: National MEU Customer Manager
Position Type: Regular - Full-Time
Requisition ID: 41224
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
About the role .
As the National MEU Customer Manager - Foodservice, you will be responsible for managing national and key major end user customers-driving acceptance and growth of McCain Foodservice products at National, State, and Store levels. Your focus will be on building strong business partnerships and ensuring the sales team supports all agreed activities, promotions, and targets. Securing MEU customer contracts and maintaining McCain's position as "First Choice" in the Australia Foodservice marketplace are central objectives.
What you'll be doing.
What you'll need to be successful.
About the team .
You will report directly to the National Business Manager AU - MEU & New Business and collaborate closely with National Customer Managers, Category Managers, and Foodservice Trade Analyst/Administration teams. The team works together to achieve sales results, business plans, and implement systems according to company direction. Your role is critical to McCain's growth and maintaining strong business partnerships within the Foodservice market.
About McCain .
Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.
Leadership principles .
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
The McCain experience .
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together.
*We've got this covered! No external agency support is required at this time and unsolicited CVs will not be considered.
#LI-AK1
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here .
Job Family: Sales
Division: ANZ
Department: National Business MEU
Location(s): AU - Australia : Victoria : Melbourne
Company: McCain Foods (Aust) Pty.
Position Type: Regular - Full-Time
Requisition ID: 41224
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
About the role .
As the National MEU Customer Manager - Foodservice, you will be responsible for managing national and key major end user customers-driving acceptance and growth of McCain Foodservice products at National, State, and Store levels. Your focus will be on building strong business partnerships and ensuring the sales team supports all agreed activities, promotions, and targets. Securing MEU customer contracts and maintaining McCain's position as "First Choice" in the Australia Foodservice marketplace are central objectives.
What you'll be doing.
- Manage major end user customers, ensuring Sales performance, management, and budget achievement.
- Develop strategic business plans for assigned customers and drive execution.
- Oversee the acceptance and launch of new and existing McCain products to build market share and presence.
- Regularly monitor MEU customer targets, claims, and growth incentives.
- Provide accurate feedback on industry trends and competitor activity to leadership.
- Maintain compliance with company policies, processes, and procedures.
- Set strategy and direction for MEU customers in alignment with key stakeholders.
- Prepare detailed analytical reports, quarterly and annual business reviews.
- Ensure customers are updated on supply, pricing, product codes, and disruptions.
- Manage customer claims and contracts, resolving issues in a timely manner.
What you'll need to be successful.
- Minimum 5 years' experience in the Foodservice industry, including managing National Customers.
- Proven track record in achieving business results with major customers.
- Strong numerical and analytical abilities with proficiency in Excel and PowerPoint.
- High attention to detail and capability to understand financial equations.
- Excellent communication, negotiation, and project management skills.
- Ability to analyse business processes to highlight key results and develop improvement plans.
- Understanding of MEU and Distributor dynamics at all Foodservice industry levels.
- Experience with strategy-setting in sales functions.
- Degree qualification in business preferred.
- Basic understanding of FMCG Manufacturing.
- Commitment to the "One McCain" way.
About the team .
You will report directly to the National Business Manager AU - MEU & New Business and collaborate closely with National Customer Managers, Category Managers, and Foodservice Trade Analyst/Administration teams. The team works together to achieve sales results, business plans, and implement systems according to company direction. Your role is critical to McCain's growth and maintaining strong business partnerships within the Foodservice market.
About McCain .
Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.
Leadership principles .
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
The McCain experience .
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together.
*We've got this covered! No external agency support is required at this time and unsolicited CVs will not be considered.
#LI-AK1
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here .
Job Family: Sales
Division: ANZ
Department: National Business MEU
Location(s): AU - Australia : Victoria : Melbourne
Company: McCain Foods (Aust) Pty.
Top Skills
Excel
PowerPoint
Similar Jobs at McCain Foods
Food • Retail • Agriculture • Manufacturing
Lead ANZ shopper marketing to translate McCain's masterbrand into insight-driven retail programs. Plan and execute omnichannel shopper campaigns, manage budgets and agency/retailer relationships, track performance, and lead a small team to drive conversion and strengthen retailer partnerships.
Food • Retail • Agriculture • Manufacturing
As a Production and Materials Supply Planner, you will ensure efficient production scheduling, manage raw material availability, and minimize inventory costs by collaborating with teams and suppliers.
Top Skills:
SAP
Food • Retail • Agriculture • Manufacturing
Lead a national team to grow Major End User (MEU) accounts and new business across Australian Foodservice. Drive account management, secure contracts, analyze sales performance, deliver business reviews, ensure compliance, and maximize market share, NSV, volume, and profitability.
Top Skills:
ExcelPower BIPowerPointSalesforce
What you need to know about the Sydney Tech Scene
From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.
