Platform Engineer

Platform Engineer

• You are passionate about leveraging software engineering practices to address platform engineering challenges.

• We are an agile hub of fintech innovation and transformation.

• Together we can deliver tomorrow's bank, today.

CommBank is acknowledged as an industry leader in IT and operations with its cutting-edge platforms and processes, agile IT infrastructure, and innovation across everything from payments to internet banking and mobile apps. Our teams apply process excellence principles to ensure timely, error-free processing, which is a vital part of the value we offer our customers. Everyone places the customer at the heart of all we do, and our performance is measured against the Group’s external customer satisfaction metrics.

See Yourself in the Team:

Join the team responsible for creating, managing, and enhancing the reliability and availability of IT Services that power our entire business.

The Digital Operations & Technology team are custodians of the operational effectiveness of numerous applications across all portfolios. They work tirelessly to ensure the reliability, stability, and availability of applications, setting guardrails, leading innovation and driving continuous improvement practices that ensure our tools and platforms are fit for purpose, function optimally and at scale.

We’re interested in hearing from people who possess the following:

As a Platform Engineer, with a well-developed knowledge of site reliability tools and best practice principles, you will be an integral part of CommBank's Engineering fraternity, a highly specialised team of site reliability engineers, ensuring the availability, stability, and optimal performance of the technology tools and platforms that enable our teams to deliver world-class outcomes for our customers and communities. To achieve this, your role may require your expertise to:

• Take ownership of technical issues relating to both infrastructure and application issues. Provide server based support for applications running on Microsoft products (SQL Server, Windows 2008, IIS7.5) and Cloud providers (Azure and AWS).

• Develop and maintain automation scripts in languages such as Bash, PowerShell, Python to streamline repetitive tasks, improve system efficiency, and support incident response. Support the high availability and reliability across both Linux and Windows systems by proactively identifying and resolving potential issues, optimising system performance, and executing failover and disaster recovery procedures.

• Troubleshoot network issues, configure TCP/IP settings, and ensure the security and compliance of both Linux and Windows systems, proactively addressing vulnerabilities and security risks.

• The person will be exposed to a broad range of technologies and be expected to utilise their technical and business skills in this high pressure environment. Unix/Linux server technology experience is a bonus.

• Assist in the set up and management of robust monitoring solutions using tools like PagerDuty, Observe, Grafana and Prometheus to track system health, develop alerts, and maintain dashboards to support real-time and historical analysis across diverse environments.

• Maintain comprehensive documentation, establish best practices, and create guides for infrastructure management, troubleshooting, and automation.

• Partner with cross-functional teams to deliver resilient solutions, fostering a culture of reliability, security, and continuous learning.

Technical skills:

• Experience in administrating large scale Web infrastructure environment and Microsoft Windows Server products, especially Windows 2008 server and SQL. troubleshooting IIS is a must.

• Highly skilled in Windows Server environment troubleshooting, configuring, and optimising both systems.

• Expert knowledge of Windows Server security principles such as access control, vulnerability management, and system hardening.

• Proficiency in monitoring tools such as PagerDuty, Observe, Grafana, Prometheus.

• Strong scripting skills in Bash, PowerShell, Python, and deploying BAU scripts across environments using CI/CD pipelines. Powershell scripting is a must.

• Solid understanding of TCP/IP, DNS, load balancing, and network troubleshooting, network security protocols, and configurations.

• Hands-on experience with cloud services (AWS, Azure), including provisioning, scaling, and managing cloud infrastructure.

• Knowledge of infrastructure-as-code (IaC) tools such as Terraform or Ansible is highly desirable.

• Familiarity with containerisation and orchestration (e.g., Docker, Kubernetes) for system scalability and reliability is a bonus.

Working with us: 

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with an ultimate flexibility to work from any of our engineering hubs within Australia. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.