Principal Project Manager, Consumer Payments Product Operations Strategy (Hybrid)

Principal Project Manager, Consumer Payments Product Operations Strategy (Hybrid)
Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company - and a great place to work.
As a Project Manager on the Card Payments Well Managed Team, you will be responsible for the delivery of a flawless, highly regulated customer experience using an Enterprise-Wide infrastructure to process over $650 billion in customer payments annually. You will leverage your project, process, and risk management skills to ensure Capital One maintains compliance with regulatory and corporate requirements. The role will work directly with product managers, software engineers, risk and compliance partners along with data teams to develop and monitor a well managed operation.
On any given day you will be:

• Solving complex problems and consulting on new capabilities by leveraging your payments subject matter expertise
• Building, enhancing, and managing payments related processes and controls to ensure compliance with applicable requirements
• Establishing relationships and collaborating with key stakeholders to create new strategies, drive transparency, and deliver business commitments
• Distilling big picture intent into pragmatic requirements and implementation plans
• Ensuring the day-to-day delivery of key functions required for processing customer payments
• Influencing management through the effective presentation of insights and recommendations for improvement

The Successful Candidate:

• Thinks strategically, understands the big picture but is also able to execute flawlessly with close attention to detail
• Asks the tough questions and challenges the status quo
• Builds strong relationships, influences across levels and functions, and delivers great results through others
• Leverages data and technology driven solutions to solve complex problems and drive action
• Has experience automating processes and delivering improvements
• Has strong project and process management skills, including the ability to identify end-to-end impacts, create project plans and communicate updates
• Understands regulatory and operational risk
• Has Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment

Basic Qualifications:

• Bachelors Degree or military experience
• At least 1 year of experience working with analytical, data management or software engineering teams
• At least 1 year of experience in project or process management
• At least 1 year of experience with controls and/or audit

Preferred Qualifications:

• 1+ years of experience SQL and/or Python
• Masters Degree in Business, Economics, Mathematics, Engineering
• Process or Project Management certification (Scaled Agile, Lean, PMP)
• 3+ years of experience in Strategic planning

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $117,300 - $133,900 for Principal Project Manager
Richmond, VA: $106,700 - $121,700 for Principal Project Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).