Qantas Logo

Qantas

Product Analyst

Posted 8 Days Ago
Be an Early Applicant
In-Office
Sydney, New South Wales, AUS
Senior level
In-Office
Sydney, New South Wales, AUS
Senior level
Supports the delivery and continuous improvement of identity capabilities across Qantas. Partners with business, security, technology teams, and service providers to gather requirements, manage application onboarding, define access models and workflows, improve processes, and deliver product enhancements. Governs service partners, analyzes data for business decisions, and supports initiatives from concept through business-as-usual operations.
The summary above was generated by AI
Job Description

  • Great opportunity within our Identity & Access Management Technology Team
  • Opportunity to innovate and drive change through enterprise identity and security technology
  • Permanent, full-time role with a hybrid model of WFH and at our Mascot Campus

At Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit, mateship, and a can-do attitude. Together we’re strong and resilient, and we work hard to make sure we’re always at our best.

Technology is a big part of how we continue to pioneer our way forward. With eyes on the future, our IT team harness technology on a global scale and tailor local solutions for each of our ports. Together we’ll show you it’s possible to make an impact and to never underestimate what you’re capable of achieving.

As the Product Analyst - Identity, you will work with business stakeholders, security teams, technology domains and external partners to act as a conduit between business and technology. You will support the delivery and continuous improvement of identity capabilities across the Qantas Group.

Your role will work with the organisation to help stakeholders improve their processes and systems and support the delivery of new features, enhancements and initiatives. You will also govern service partners to ensure product features are delivered to commitments, meets business requirements and service levels.  As the Product Analyst, you will have a customer-centric mindset with a drive for continuous improvement and innovation.

What You’ll Bring:

  • 5+ years' experience in Business Analysis, Systems Analysis, Product Analysis, IT Support or related disciplines, with 3+ years' experience working within Identity and Access Management, Privileged Access Management or Cyber Security domains.
  • Demonstrated experience gathering, documenting and analysing business, functional and access requirements, including application onboarding, access models, entitlements, roles, approval workflows and product requirements management.
  • Proven track record operating in IT delivery environments from concept through to BAU, applying modern delivery frameworks and methodologies.
  • Strong analytical, critical thinking and problem-solving skills, with experience working with data sets to derive actionable insights, support business cases and drive informed decision-making.
  • Excellent stakeholder engagement, collaboration and communication skills, with experience working across business, security and technology teams, utilising tools such as Jira and Confluence, and aligning business processes with enterprise technology and governance requirements.

Why Qantas?   

If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.  

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.   

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.   

  • We love to travel:Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.   
  • We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options.    
  • We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices.   
  • We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.   

Qantas is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  

Be a part of something special and play your part in the Qantas story – get in touch today.  

Advertising closes on 8th September 

Similar Jobs

Yesterday
Hybrid
Sydney, New South Wales, AUS
Junior
Junior
Information Technology • Marketing Tech • Transportation • Travel • Financial Services
Analyze and manipulate large datasets to create high-impact data products supporting customer, member, marketing, digital, and partner insights. Translate stakeholder needs and complex analytics into actionable recommendations and business value. Use SQL and data modeling to extract insights, with Teradata and Tableau experience supporting data analysis and visualization. Collaborate with leadership and embedded analytics teams within Qantas Loyalty’s personalization and experimentation strategy.
Top Skills: SQLTableauTeradata
13 Days Ago
Hybrid
Sydney, New South Wales, AUS
Mid level
Mid level
eCommerce • Information Technology • Marketing Tech • Software
Provide functional and technical SaaS product support through Jira Service Desk, investigating issues with Datadog and Postman, coordinating bug qualification and patch releases, and resolving requests end to end. The role also involves documentation improvements, on-call support, feature and bug-fix testing, and collaboration with global product and support teams to improve customer experience.
Top Skills: DatadogGitJira Service DeskPostman
10 Days Ago
In-Office or Remote
2 Locations
Senior level
Senior level
Fintech • Software • Financial Services
Supports the design, structuring, pricing, valuation, and ongoing management of retirement, guarantee, and equity protection products. Develops and enhances quantitative pricing, valuation, risk, and scenario-testing models; performs stochastic analysis; validates assumptions and hedging; and supports model governance. Partners with Product, Finance, Investments, Risk, and Technology teams to provide actionable insights, reports, and recommendations for product strategy, risk management, and business decisions.
Top Skills: C++MatlabPythonRSQLVBA

What you need to know about the Sydney Tech Scene

From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account