Leads requirements gathering, functional and technical specification, solution design, system integration, configuration, testing, and UAT. Acts as a liaison between business stakeholders and technology teams, manages risks and deliverables across workstreams, and drives process improvement, automation, governance, and compliance. Requires strong SQL, data analysis, API, Agile, Waterfall, Jira, and Confluence expertise, plus extensive techno-functional business analysis experience.
Role
Overview
The
Techno-Functional Senior Business Analyst acts as a bridge between business
stakeholders and technology teams, ensuring that solutions meet business
objectives while aligning with technical feasibility. This role requires a
strong blend of business acumen and technical expertise to deliver high-quality
solutions for complex projects.
Key
Responsibilities
- Requirements
Gathering & Analysis
- Engage
with stakeholders to elicit, document, and validate business
requirements.
- Translate
business needs into functional and technical specifications.
- Solution
Design & Delivery
- Collaborate
with architects and developers to design scalable solutions.
- Support
system configuration, integration, and testing activities.
- Facilitate
User Acceptance Testing (UAT) and ensure defect resolution.
- Stakeholder
Management
- Act
as a liaison between business units and technical teams.
- Communicate
project updates, risks, and dependencies effectively.
- Process
Improvement & Automation
- Identify
opportunities for process optimisation and automation.
- Recommend
best practices and innovative solutions to enhance efficiency.
- Project
Governance
- Ensure
compliance with organisational standards and regulatory requirements.
Manage timelines, risks, and deliverables across
multiple workstreams
Requirements
Required
Skills & Competencies
- Technical
Skills
- Proficiency
in SQL, data analysis, and system integration.
- Familiarity
with APIs.
- Knowledge
of Agile and Waterfall methodologies.
- Proficiency
in using Jira and Confluence
- Business
Skills
- Strong
understanding of business processes and impact analysis.
- Ability
to create business cases and functional documentation.
- Soft
Skills
- Excellent
communication and stakeholder engagement skills.
- Strong
analytical and problem-solving abilities.
Qualifications
- Bachelor’s
degree in computer science, Information Technology, Business
Administration, or related field.
- Minimum
8+ years of experience in business analysis with a techno-functional
focus.
- Certifications
such as CBAP, PMI-PBA, or SAFe are highly desirable.
Preferred
Experience
- Exposure
to cloud transformation projects and data governance.
- Experience
in financial services, regulatory reporting, or similar domains.
Hands-on involvement in automation and digital
transformation initiatives
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