Senior Business Analyst

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom.

Your Team

Enterprise Delivery sits within CFS’s Transformation, Technology and Operations unit and is responsible for delivering projects across the organisation.
The team plays a key role in achieving CFS’s strategic priorities and overall business success.
These priorities include adviser and employer growth, direct customer engagement, partner expansion, and trusted advice and retirement solutions, alongside CX and technology transformation. The Senior Business Analyst reports to the Principal Business Analyst within Enterprise Delivery.

Your Responsibilities

• Proactively plan and manage business insight activities across initiatives or streams.

• Facilitate stakeholder engagement to understand needs, assess business problems/opportunities, and define structured requirements.

• Frame problems clearly and present options, trade-offs, and recommendations to support judgement-making.

• Ensure alignment with enterprise standards, architecture, and regulatory requirements while constructively improving assumptions.

• Influence senior stakeholders, drive alignment across priorities, and communicate complex concepts to both technical and non-technical audiences.

• Assess impacts of change requests, manage risks and issues, and support change, training, and implementation to achieve desired outcomes.

Your Capability and Experience

Mandatory:

• Strong experience within Super or Wealth 

• Skilled in core Business Analysis skills including requirements elicitation, story mapping, business process modelling, use case modelling, and non-functional requirements analysis.

• Strong facilitation skills, including leading business process and requirements workshops and collaborating across business and technology teams.

• Proven experience working in large, complex environments with diverse stakeholder groups.

• Holds industry qualifications (or equivalent experience) with a minimum of 5 years in Business Analysis.

• Experienced in engaging and interacting effectively with senior management.

Desirable:

• Experience with variety of Project life-cycle approaches including waterfall, iterative and agile, including techniques relevant to each

• Experience in leveraging emerging tools (e.g. AI-assisted analysis) to improve delivery efficiency

What to Expect

At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success. Other things to look forward to:

• Additional day for your birthday
• Hybrid working model 
• Access to CFS Employer Super
• Life Leave - 3 days per annum
• Access to Sonder who provides human-powered medical, mental health and safety support through one easy-to-use app enabling you to get support whenever and wherever you need. 
• Access to Corporate rates with BUPA Health Insurance
• Trusted coaching and counselling services supporting life, mind, body, relationships, work and family to assist you in taking charge of your own health and wellbeing

CFS Culture

At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential. 

Apply today and join us in helping Australians to achieve their financial freedom. 

Please note, CFS requires all candidates to have full work rights in Australia.

Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate’s employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role.

This role is based on Gadigal Land (Sydney).