Senior Solution Architect

Employment TypePermanent

Closing Date2 June 2025 11:59pm

Job TitleSenior Solution Architect

Job Summary

As a Solution Architecture - Senior Specialist, you thrive on understanding and translating customer needs into fit-for-purpose cloud based architectural solutions that delight our customers. You apply deep technical expertise and experience in the Solution Architecture domain, to develop and/or lead the development of complex end-to-end architectural solutions for initiatives across multiple domains, ensuring they meet time, cost and quality standards. Your continuous learning and improvement mindset, collaboration and critical thinking skills are critical to success in this role.Job Description

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

Focus of the Role
Highly experienced Telecom Enterprise & Solutions Architect to lead the design and implementation of comprehensive Architecture solutions within telecommunications OSS & BSS environment. The ideal candidate will possess deep knowledge of telecom networks, tools used in Telco processes, industry standards & architecture principles, and will play a key role in driving the alignment of our Architecture strategies & roadmap with business goals and technological advancements.

What We Offer

Performance-related pay
Access to thousands of learning programs so you can level-up
Global presence across 22 countries; opportunities to work where we do business.

Purchased annual leave scheme

Additional Telstra day off

Additional 30% off Telstra products and services

Toolkit provided (laptop + mobile phone + plan paid for)

What You’ll Do

Product & Technology - Software Engineering & IT develops and maintains Telstra's software and IT systems, working on some really cutting-edge technologies.

• Lead the development of the enterprise architecture across domains like Product Enablement, Service Activation, Assurance and Billing within the telecom domain.
• Align Telstra Group Architecture strategies with overall business and technology goals.
• Provide strategic direction on the selection, integration, and implementation of OSS/BSS tools and platforms.
• Design end-to-end service enablement solutions that cover Opportunity, Quoting, Pricing & Ordering, Automated Provisioning & Activation, Interaction with Network as a Service elements, change & fault management, performance management, Rating & billing and customer experience management.
• Architect scalable and robust solutions that integrate with existing telecom network infrastructure and IT systems.
• Develop blueprints and roadmaps for evolving the architecture to meet future needs.
• Serve as the subject matter expert on the chosen process area, providing guidance on best practices and emerging technologies.
• Oversee the integration of systems in their responsible area with OSS/BSS systems, other IT applications, external customers, suppliers and partners and network elements.
• Work closely with cross-functional teams, including network operations, IT, and business units, to ensure cohesive and effective business capability enablement solutions.
• Ensure that the architecture complies with industry standards and regulatory requirements
• Be accountable for implementing Observability, Security, Resilience and Privacy measures to protect the systems and the data they process
• Optimize the performance and reliability of systems in responsible capability areas, ensuring minimal downtime and high availability.
• Stay current with industry trends, emerging technologies, and best practices in Enterprise & Solutions Architecture geared to enabling a future telecom business model
• Explore opportunities in business and technical capability space and implement new technologies such as AI/ML

About You

• Minimum of 10 years of experience in telecommunications, with a focus on service assurance, network management, or OSS/BSS systems.
• Proven experience in architecting and implementing large-scale solutions in a telecom environment.
• Deep understanding of telecom networks (e.g., mobile, fixed, IP) and associated technologies.
• Expertise in tools and platforms, used in Telecom OSS/BSS including fault and performance management systems, Billing, Regulatory Retention and Identity functions.
• Knowledge of network management protocols (e.g., SNMP, NETCONF) and standards (e.g., TM Forum) desirable.
• Familiarity with cloud-based architectures and the use of AI/ML in a Telco Enterprise Architecture.
• Tech stack/ Domain knowledge desirable– SalesForce, ServiceNow, CSG SingleView, BluePlanet   Inventory, Integration & Miroservices architecture, Cloud (esp AWS/Azure) Architecture fundamentals, SDN/NFV, Transmission & IP Layer Telco offering

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 
As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.
We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on [email protected].