Technical Business Analyst

Forward with Cuscal 

At Cuscal, we’re not just shaping the future of payments - we’re pioneering it. From launching Australia’s first ATM to being the first certified NPP PayTo Payer and Initiator in 2022, we’ve spent over 59 years building solutions that millions of Australians rely on every day.  

Now, we’re preparing for what’s next, and we want you to be part of it. 

Join us as a Technical Business Analyst in our Technology Risk & Governance team and help us deliver ground-breaking solutions that push the boundaries of what’s possible. 

We’re looking for a Technical Business Analyst to join our Technology Risk & Governance team.

Please note this role is a 6-month Maximum-Term Contract with an outlook for full-time permanent conversion. 

In this role, you’ll leverage your technical skills to develop, maintain, and support innovative solutions that solve real-world challenges in the payments industry. From designing and building scalable systems to ensuring seamless integration with key technologies, your work will directly impact millions of users. 

You’ll also make an impact by: 

• Partner with Initiative Owners to analyse business problems and define requirements to achieve an outcome/solution.
• Elicit and document technical requirements, assumptions, dependencies, functional and non-functional specifications to achieve defined initiative outcome.
• Identify and analyse current business and technology processes, and define and embed new, including operationalisation of change.
• Maintain knowledge repositories for business, technology, and projects ensuring up-to-date and accurate at all times.
• Utilise data from initiative and delivery teams to support decision-making, prioritisation and capacity planning.
• Utilise data to suggest opportunities for improvement and support continuous improvement.
• Partner with delivery teams to plan execution into sprints, in consideration of dependencies and competing priorities.
• Partner with test teams to define and execute test plan for initiatives prior to implementation.
• Ensure alignment to strategic objectives, risk and compliance requirements, and operational excellence.
• Always Ensure compliance with all relevant ETS and Cuscal frameworks and Risk requirements.
• Identify opportunities for improvement and provide regular, constructive suggestions for change.
• Foster a culture of one team, a nimble mindset, and laser focus on outcomes.

To succeed in this role, you’ll have:

• Previously had role as a Tech BA, BA or Consultant
• Experience in payments, banking or financial services
• Experience working with multiple project delivery methodologies, including agile and waterfall
• Bringing essential competencies of Business Analysis, Risk Mitigation, Test Execution and Change Management.
• Strong competency with Atlassian suite

Why Cuscal? 

At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all.   

Here, you’ll deliver or support interesting, ground-breaking work that has real impact - on Australia’s financial services sector and the millions of customers it serves. You’ll innovate alongside skilled, smart, connected teams. And you’ll build an impressive, fulfilling career that continues to grow.   

You’ll also enjoy a range of benefits, including: 

• Work in a hybrid model that supports your lifestyle and goals.

• We celebrate success: Our IGNITE program recognises individual and team achievements. 

• Wellbeing focus: We support your physical, mental, and financial health with holistic initiatives and access to discounts via ‘Cuscal Advantage.

Join us and reimagine the future 

If this role excites you, we’d love to explore your potential and vision for the future. Screening and interviews may occur before the job ad closing date, so don’t wait - apply now. 

For further information about this role please contact [email protected]  

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process.  

We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.   

Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.