Jobs at Chubb

Manage large, complex personal lines claims end-to-end: investigate, assess damage and reserves, document files, negotiate settlements, control costs, identify fraud/subrogation, liaise with brokers/customers/vendors, ensure regulatory compliance, and mentor junior team members.

Evaluate, accept or decline HNW motor insurance risks for high-performance vehicles, manage portfolio profitability, provide technical underwriting leadership, liaise with brokers, collaborate with actuarial/claims teams, maintain documentation and SLAs, and contribute to underwriting guidelines and process improvements.

Lead and deliver the A&NZ internal audit agenda, plan and execute complex audits, regulatory reviews and investigations, coach audit staff, partner with Risk and Compliance, report findings to senior management and Board, monitor remediation, and support data-driven audit initiatives.

The Motor Claims Specialist manages high-end vehicle insurance claims, ensuring accurate assessments, effective investigation, compliance with policies, and collaboration with industry partners, while mentoring team members.

Leads end-to-end experience design across strategy, research, UX, UI, prototyping, and user testing. Designs intuitive responsive digital experiences, analyzes qualitative and quantitative research, facilitates design reviews, applies design-system standards, and supports UI implementation and handoff. Collaborates with multidisciplinary Agile teams to improve usability, engagement, and business outcomes across web and mobile applications.

Manage a portfolio of financial lines insurance claims by investigating losses, assessing coverage and liability, setting reserves, controlling litigation and vendors, documenting developments, negotiating resolutions, and ensuring compliance with insurance legislation and regulations. The role involves communication with clients, brokers, underwriters, counsel, claim representatives, and other stakeholders, while delivering timely, high-quality claims outcomes and supporting branch marketing efforts.

Manages a portfolio of subrogation and recovery claims across multiple insurance lines. Responsibilities include negotiating with third parties, maximizing recoveries, maintaining accurate claim records, monitoring case development, managing vendors and expenses, supporting compliance with insurance laws, and collaborating with internal teams, brokers, insureds, counsel, and representatives. The role also coaches junior handlers and supports recovery data analysis and departmental leadership.

Partner with business leaders to translate people priorities into HR solutions across the full employee lifecycle. Provide coaching on performance, talent, succession, engagement and D&I; support recruitment strategy, manage employee relations, ensure compliance with policies and Australian employment law, liaise with payroll/HR services, analyze people data, and help implement training and workforce plans aligned to business goals.

Manage a portfolio of liability and financial lines claims: investigate losses, determine coverage, establish reserves, negotiate settlements, document file activity, pursue subrogation, control vendors, and ensure regulatory and internal compliance.

Partner with ANZ Commercial and Consumer P&C leadership to provide FP&A, budgeting, forecasting, KPI monitoring, financial analysis, business cases, compliance with US GAAP, and BI-enabled reporting. Drive process improvement, automation, ad-hoc analysis, and stakeholder engagement to support strategic decision-making and performance management.

Develop and deliver brand and communications activities across Australia & New Zealand, including brand management, content creation, social media, campaign planning, vendor management, internal and external communications, executive and event support, and governance to ensure brand alignment and regulatory compliance.

Lead FP&A for Australia and New Zealand, driving budgeting, forecasting, long-range planning, management reporting, variance analysis, and financial modelling. Partner with Underwriting, Claims, Operations and Distribution to inform strategic decisions, support transformation projects, prepare executive and board materials, and lead and develop the FP&A team to strengthen finance business partnering.

Manage day-to-day compliance framework for Australia and New Zealand: handle incidents and breaches, coordinate regulator reporting, provide compliance advice, support risk assessments, assurance reviews, controls, training, and continuous improvement to ensure regulatory and policy adherence.